. (e) You must not list duplicate, counterfeit or stolen tickets. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. skip to content. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Extraordinary circumstances. Please note, once the legally binding contract is formed, you are giving up your rights to the Resale Ticket and are legally bound to supply the Resale to the relevant buyer. 4. Re: Possible to change ticket dates at Universal and Disney? 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Yes Home Help Center. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. Remember, the receiver's email address must be different to the sender's email address. All listings, sales and purchases are subject to the applicable version of this Ticket Exchange Policy that was published at the time of listing, sale or purchase. 12.1 The terms "including", "include", "in particular", "e.g." Ticketmaster offers the unique concept of Fan Guarantee. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). Always contact the appropriate Universal park to confirm the details of your particular pass. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. 1999-2023 Ticketmaster. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. Step 2 Select YES when asked if you want to reclaim your ticket (s). 4. Please note, some complaints can take as much as 28 days to resolve. 11.5 For the purposes of this Ticket Exchange Policy, a ". How do I access and manage my game tickets for 2021 season? How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. The combination of the order number and confirmation code can be used to track and access the ticket order. Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. 5. However, the exchange process varies depending on the event and the seller. Select the order you want to exchange under My Tickets Section. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. 0 0 Share If you cancel your booking 45-0 days before your arrival, there is a $200 fee per reservation, plus fees imposed by the hotel/airline and any other non-refundable amounts. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. 2. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). Find the ticket (or tickets) you no longer need. This fall, Onward State wants to change thatagain. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. Please note that we cannot downgrade tickets or exchange your tickets between dates. (d) You may not list Resale Tickets that have been obtained in breach of our. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. Changing your theme park reservation dates is a fairly simple process. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. No, you can transfer all or some of your tickets. (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. Can I Change Universal Tickets Bought Through a Third-Party Seller? Ticketing Website App Something else. Remember, the receiver's email address must be different to the sender's email address. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. We believe bragging rights are in order. Tickets Can I exchange my tickets to a different day? That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. 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