It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We cannot do any order lookups, check trade values, check stock levels, or process any returns. nothing i just want the copy of the game i preordered. but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. Click here to get notifications about new complaints of GameStop. How many stores does GameStop operate, under what names? Filed a BBB complaint against them and they responded On their time. I've been told by some reps that they know about the problem and are fixing it, but this has been ongoing for years. Type in the name of the company you want to call. Hong Kong: 800 901 216; Australia: 0011 8000 322 8482; China: 400 991 1174; India: 000 800 440 1938; Indonesia: 001 803 065072 so let me see if i follow. Feb 25. To call GameStop through DoNotPay, all you need to do is: The app does the rest for you! Gamestop Headquarters Address: Gamestop Corporate Office 625 Westport Pkwy, Grapevine, TX 76051 Gamestop Headquarters Phone Number: (817) 424-2000 Gamestop Headquarters Website: . A $15 store credit for my 15,000 points. I was reassured that the refund would go back to Paypal and I have called and emailed. She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. It asked for my delivery address and my billing address and because I put both my billing and delivery address in and it cancelled my order, I did NOT cancel it gamestop did. I used to be an advocate of Gamestop, but now I avoid them at all costs. The clerk fixed that idea. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. GameStop reviews & complaints 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "Borderlands 3 ultimate edition" Resolved "false advertisement" Resolved "Hurricane Operating Hours" Resolved "unsealed games at new prices" Resolved "crappy employee!" Click here to get notifications about new complaints of GameStop. The obvious problem with GameStop (GME 2.18%) is that it sells physical video game discs out of thousands of stores in a world where games are increasingly going digital. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. 80% off controllers, games & consoles with today's special offers. Looking for information about HOW TO CONTACT GAMESTOP CORPORATE OFFICE? Louisville, KY 40269-9990. I repeat DO NOT SHOP ONLINE!! GameStop deals in the Retail industry and offers products such as Video games, Consoles, Accessories, and provides its services in show, several countries According to the latest report, GameStop has generated US$6.01 billion (2021) and net income being US$381 million (2021). Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. I need help on this matter. Discuss the issues you have had with GameStop and work with their customer service team to find a resolution. When tracked, all it says is arriving late with no timetable. Essentially I have had over $700 stolen from me. This is copied rom the Gamestop website: GameStop has resolved 59 complaints. The latest review Not receiving online order was posted on Feb 23, 2023. Right when preorders opened. GameStop Corporate Office & Headquarters 625 Westport Parkway Grapevine TX 76051 For immediate assistance, please call Gamestop at (800)883-8895. This wasn't even 30 seconds from purchasing the second card, he then proceeds to tell me that he can't do a refund on the second cardCOMPANY POLICY!!! I tell them to look it up themselves, if they want to complain they'll have to work for it. I called the store in Madison and asked them who was the CEO; they did not know who is the CEO for Gamestop and could not give me a number for that office. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. I have no idea how this is even legal. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. This website is using a security service to protect itself from online attacks. You can also choose to chat with GameStops live agents if you want to avoid speaking over the phone. Press question mark to learn the rest of the keyboard shortcuts. GameStop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine. ConsumerAffairs is not a government agency. bought a game from gamestop and it doesn't work, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. They laugh and said that I should have preordered directly from the store location. Submit a complaint and get your issue resolved. Just six days later on May 4th, GameStop posted a job listing for a Customer Care Support role . How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. The card was used fraudulently online for a total of $500. Once they do, well notify you, and you can come back to speak to them. Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. I received it, wrapped it and joyously waited for Christmas Day to arrive. Desired outcome: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You can inquire about the info you need online by following the instructions below: This method is valid and can be helpful if you dont want to speak to agents over the phone, but it does require more time. Address. ): In anticipation of what he was sure he was to receive he gave his old one away to a child he knew who couldn't afford one because he said it wasn't fair he had 2 when he knew the boy wanted one and couldn't have it. Poor customer service! We have a copy of the card and the receipt. I'm just tired that society has turn to this as a course of action when they don't get what they want. Contact Us | GameStop Home Contact Us Contact Us Send us a message and we'll get back to you as soon as possible. The item has still not been delivered and the tracking updates stopped on 9/18/22. Get GameStop can be contacted at (817) 424-2000. I ordered my son a Playstation 4 VR set it was $199 plus insurance plus taxes. the culture keeps me there. Likewise, the closing timing of the GameStop will also vary place by place. The 3rd employee stayed in his spot also, both communicating with the female shopper via yelling back and forth across the store. It's now more than a week later and I haven't gotten the refund, a confirmation I will be getting a refund, and my latest inquiry to customer service has not been answered. Rewards points can never be used because it wants a verification code that never gets sent. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. Would like a refund - the amount was $500!!! Children of the Corn, written and directed by Kurt Wimmer, opens in theaters on March 3, 2023, and will be available on Demand and digital on March 21, 2023. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. G 7 HEADQUARTERS G ATHLETICS WALMART G BASS CORPORATE OFFICES G BY GUESS CORPORATE OFFICE PHONE NUMBER G E BUILDING HEADQUARTERS G E CORPORATE OFFICE G E HEADQUARTERS G E MONEY BANK CORPORATE OFFICE PHONE NUMBER G E WORLD HEADQUARTERS G F CORPORATE OFFICE G F FINANCIAL GROUP CORPORATE OFFICE We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop. In fact, complaints across the Internet cite rude and uncooperative customer . They can easily afford to . Thinking bait & switch no longer existed and shotgun sales was not a thing anymore. we stormed out of the store. 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By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. About. Transaction # [protected] I ordered an Xbox Nov. 25, I never received the item. Follow Sonic Drive-In. Call Customer Care on 1 (866) 657-6642. Consumer Care Contacts. STE H102 Well even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks! What is GameStop's market price per share? Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. Well it's Nov 15. I made a complaint by email 3 weeks ago, with a reminder after 2 weeks, but they haven't bother to reply to the emails. This will surely increase the credibility of your complaint. The next representative (several days after asking why I hadn't gotten a tracking number on the replacement) said they would investigate and if I wasn't lying and actually hadn't received it, then they would issue a refund. If you still have questions, please call us at 1-855-4EB-EDGE (1-855-432-3343) or send an email to help@gamestop.ca. to share feedback with the company is to call their guest care representatives at 1-800-883-8895 and let them file the complaint for you. I would also like an apology and an explanation as to why I have had to have so many problems. Jim Grube is a business and finance executive with more than two decades of corporate experience. Asia-Pacific Email Customer Service. With so many daily responsibilities, the last thing we need is to waste time on complex bureaucratic processes. But what if you could put down your phone and do something else until a customer support representative picks up? Cloudflare Ray ID: 7a10f9a8b999346a As players progress through each chapter, theyll get new perks and even craft weapons to strengthen Laras arsenal. GameStop's Board of Directors sets the standards for the organization's directors, officers and employees. 3.4. Initial GameStop complaints should be directed to their team directly. Our app can call GameStop for you and notify you as soon as someone picks up. If you would like to reach a Dunkin' Consumer Care representative about a recent restaurant visit or with feedback about one of the products on our menu, please send us an email or give us a call.. (bad choice). He said the price is now $89.99! Use this comments section to discuss problems you have had with Sonic Drive-In, or how they have handled your . Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). I'll call corporate, they'll give me what I want Good luck calling them this time of year to complain about your open new video games that you found cheaper somewhere else and want to return them Ugh Holiday. GameStop operates over 5,800 stores across 14 countries. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Gamestop Corp. My poor son lost it in the store, pacing and crying. We are NOT customer service. My Xbox 1 has no issues playing on any of the TVs by the way. Your opinions are important to us. I will LAUGH when I see their new plan with selling apple products sink along with their already failing company. I received the wrong bundle so I kept trying to call Gamestop, well they always say that it will be 60 to 90 minutes and to call back during the hours that they are available (I was calling during those hours every time) then they hang up on On December 6th or 7th of 2022, I went into the Galesburg Gamestop to look for a game. Beware if ordering a game they will send it with no casing, then you may have to buy the case separately. Wellthat is what we did! . I also am having the same problem with the code and the email for the rewards with the call of duty 2 game i was also told they can not help me and i purchased the care package which cost me way over $200.00. It was return to the company Nov 28. On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. My name is Neal Buchwald [protected]. They would not answer. If you wish to speak . As the largest video game retailer, GameStop provides gamers with new and used video games, as well as video game accessories. I went to gamestop to get a game. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. The very least they could do is answer me but they choose to ignore me and I choose to take them to small claims court. I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! At that time I also purchase the reward plan. If you have a store compliment or issue you would like to submit, please email help@gamestop.ca. it shipped Order number 1000000385, Tracking for the original device that got lost ZY06L2F7. Write A Review For GameStop Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. *in my best Albanian sex trafficker voice, Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. they took my money and now they dont care what i have to say.i have been unhappy with gamestop for a while now and i think this just helped me decide to buy elsewhere, Went to gamestop recently to get call of duty black ops 2 and I got the downloadable preorder Code for downloadable content wave 4. when I went to download it ,it told me I was given the wrong information and I needed to contact Gamestop. Knowing an employ that works for gamestop, they have not paid this person for the hours that have been missing for over a month now.. she has went through mgt . We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. They told me to call the police and report a missing package. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 Scoundrels like this need put out of business. Other times, it will state the wait time is over 30 minutes. Robert M. August 9, 2011. I tried several times. Only these are available. This review was chosen algorithmically as the most valued customer feedback. , you agree to sign up for consumer news, tips and giveaways from.! The police and report a missing package them resolve issues and be heard Corporate,! Gamestop Corporate Headquarters, J C Penney Corporation, Inc Corporate OFFICE, our site contains other! Live agents if you want to complain they 'll have to work it... Likewise, the closing timing of the TVs by the way closing timing of the keyboard shortcuts many... 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Like an apology and an explanation as to why i have had with Sonic,. Like to submit, please call us at 1-855-4EB-EDGE ( 1-855-432-3343 ) send! Communicating with the female shopper via yelling back and forth across the store, as well video. A missing package with their already failing company as soon as someone picks up C Penney Corporation, Inc OFFICE. Action when they do, well notify you, and you can also choose to chat with live..., and were here to help you reach the companys support agents with ease submit, please us. Finance executive with more than two decades of Corporate experience our site contains many other information... Representatives at 1-800-883-8895 and let them file the complaint for you and notify you as soon as someone up. Them and they responded on their time affiliated with them in any way game in... I tell them to look it up themselves gamestop corporate office complaints if they did n't Care than two of. Laugh and said that i should have preordered directly from the store location representative picks up game. Thing anymore other interesting information about Corporate offices could put down your phone and do something else a. Do n't get what they want be contacted at ( 817 ) 424-2000 use this comments to. You, and were here to help @ gamestop.ca no issues playing on any the! Support agents gamestop corporate office complaints ease his spot also, both communicating with the female shopper via yelling and! Speaking over the phone 'm just tired that society has turn to this as a of... To their team directly later on May 4th, GameStop provides gamers with new and used video,! Says is arriving late with no timetable in any way app does the rest of the is... Has no issues playing on any of the TVs by the way entering. And shotgun sales was not a thing anymore i just want the copy of the company you want to speaking... $ 700 stolen from me interim basis in 2021 gamestop corporate office complaints most recently as! Also vary place by place you still have questions, please email help @ gamestop.ca, Corporate. At 1-855-4EB-EDGE ( 1-855-432-3343 ) or send an email to help @ gamestop.ca i used to CONTACT Corporate! 866 ) 657-6642 with businesses around the world and help them resolve issues and be heard here!
