Qantas back in the black by $1.43 billion, and Alan Joyce vows customers will benefit. Qantas also runs two subsidiary airlines, named Qantas Link, a regional airline service in Australia, and Jetstar Airways. Qantas Airways Limited (/ k w n t s / KWON-ts) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. Be part of multiple projects involving various . After my two weeks quarantine in Howard Springs I then . Call Centre & Customer Service. I got 5 questions based on my CV and resume. Stage 3 was a group activity. The airline also plans to begin nonstop flights from New York to Sydney in 2025 as part of its plan known as Project Sunrise.. From the archives:Qantas sets record with nearly 20-hour flight from . 3 million job seekers receive fresh jobs . Use your points for flights, upgrades, hotels, or car hire. I applied online the Qantas website and I got an email about a week later for chat interview. Enjoy heavily discounted air travel within Australia and across the globe. Are you looking for a future-focused role within a fast-growing team? . Deliver exceptional inflight service experiences and ensure the highest level of safety and care for our regional airline Network Aviation in Perth. The process took 1 week. Around 20 of us were arranged to seat in a area, professionally dressed. The medical costs approximately $450. new. Step 2; Invited to do an automated questionnaire. 70 jobs. Being part of the Qantas team requires each of us to rise to different challenges. Free interview details posted anonymously by Qantas interview candidates. $13-$24/hr Qantas Customer Service Agent Jobs (NOW HIRING) Qantas Customer Service Agent Jobs 90,732 Qantas Customer Service Agent Jobs Jobs within 5000 miles of Chicago, IL Change location Customer Success Agent NEW! 13 Qantas Customer Service Agent interview questions and 9 interview reviews. Tired of the contractor truck driving and the cost of running your own vehicle? Take an opportunity to work 3 million job seekers receive fresh jobs from Jora daily! why did you leave your previous job and why do you want to work with Qantas It was 5 questions about customer services. Discover our Australian domestic and international network, airline partners and oneworld. in Sydney, Qantas has brought a focus for wellness into the design process. After that they sent me a e-mail and asked me to do a online recorded interview, witch you just had to answer some questions front of your phone and recorded it. Interview. Reporting to the Part Sales Supervisor, the Part Sales Coordinator will be responsible for the delivery of high-level service to all our As a Student Adviser in the Course Planning team, you will provide general assistance on managing enrolment, structuring students' You will be adept at working independently, in addition to being an effective part of a broader team. . Review our baggage services information for delayed, damaged or missing baggage. Full & Part time 30.10 / casual $36.42 to 72.84. Suggestions will appear below the field as you type. Great opportunity for an experienced Auditor to join the aviation industry working across various areas and functions of the Qantas Group! If youre successful in joining us, youll be joining a team where creativity, diversity and innovation are encouraged. So, join the latest Qantas careers and start your profession with the worlds most reputed airlines company. great experience, I applied online. Step 3; Invited to do a psychometric test. I applied the position online, and it took one month to process. Every member of the Qantas Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the impossible. I received a scenario which you had to remember key information from. Find Interviews. There are 4,402 Customer Service opportunities available in Sydney, NSW all with unique requirements. Analyst Route . Bookcar hire,car specials, commercial vehiclesandairport transfers. What ideas have you brought to a previous role that have benefitted other staff? subClassification: Freight/Cargo Forwarding, Exciting Internal Career Growth Opportunities. This role is a 4-day work week, Wednesday to Saturday.Work from home options available. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. That high-pitched boom heard at Qantas' Mascot head office is the sound of the starter gun being fired . Travel and partner special offers available exclusively for our members. Compare and book travel insurance for your next trip. Details for our head office, careers, sponsorship, media and more. Find your ideal job at SEEK with 151 qantas jobs found in Sydney International Airport NSW 2020. Jobs Salaries Interviews. Sort by: relevance - date. Apply now and join one of the most innovative, service-dedicated, and diverse teams of people in the world start your career at Qantas! Find out more about inflight dining, entertainment, seat maps and more. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. The airline is nicknamed The Flying Kangaroo, which denotes the fact that the airline belongs to Australia. Fly with us and rediscover the Qantas difference. We are currently seeking - Field Service Mechanic to specialise in power generation and industrial engines. did anything happen? Find information on travel requirements and more. Firstly it was a one on one interview. Contract +1. Get ready for your big adventure with our dedicated family section. Deals on Qantas flights across a range ofinternational destinations. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Qantas Frequent Flyer Earn Category tables, Temporary pause on physical Qantas Frequent Flyer card and kit distribution, Qantas Status Fast Track | Expression of Interest, Aboriginal and Torres Strait Islander careers and programs. classification: Marketing & Communications. tesfaw M. 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What would you bring? Opening hours; Qantas Customer Service Australia. Search job openings, see if they fit - company salaries, reviews, and more posted by Qantas employees. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. Filter your search results by job function, title, or location. 15 Qantas Customer Service Agent interview questions and 11 interview reviews. I applied online. I received a scenario which you had to remember key information from. This estimate is based upon 26 Qantas Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Join the best and largest Bus operator in the country! Restaurant and hotel reviews, photo galleries and travel articles. True to its priorities, Qantas has announced a share buyback of $500 million, its second in the past 12 months designed to prop up . Be part of a global team with a follow-the-sun model in place. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Hatch 3.9. I interviewed at Qantas (Sydney) in Jun 2022. what was the resolution?. Be the first to find this interview helpful, 1. describe a time you solved a problem without any others help. Download our free online tools for individuals with dexterity limitation. . Flylite luggage case was mistreated by handlers with interior alloy frame being buckled and snapped causing damage to personal goods. Qantas Lounge Passes General International Lounge Included General can be used at any Qantas Club domestic lounge, Qantas International Lounge or Qantas ., 1308770097 . subClassification: Maintenance & Handyperson Services, Contribute to the success of an iconic Aviation business, Multiple national roles across a varied property and asset portfolio, Showcase your ability to deliver to the highest standards of technical skils. Edwina Pickles. Try to be as specific as you can with the location, By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Student Adviser, Course Planning (multiple opportunities), Dispensary Assistant/Technician - Stirling Health Centre - Part Time, Senior Patient Services Officer/Administration Manager, Groups Travel Consultant - Melbourne, VIC, Patient Services Officer (Medical Receptionist). Qantas employees, customers, and competitors know them as one of the worlds leading airways service providers and one of Australias most iconic brands. Find the answers to our most frequently asked questions about website technical support. Find your local Qantas contact details. the rest of them i need to explain it. I interviewed at Qantas (Melbourne). The process took 2 weeks. You can submit an online application for any job title from the Qantas Careers site. Today's top 118 Qantas Customer Service jobs in Australia. they gave me 5 questions. describe a time you solved a problem without any others help. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA, 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Turrella, Sydney NSW. Step 6; Invited to do a medial. Choose the seat that suits you before you get to the airport on Qantas operated flights. Customer Support Role. Sydney, NSW (30) Perth, WA (16) Melbourne, VIC (14) Parkville, VIC (6) Fairfield, NSW (5) Done Job Type Full-time (107) Part-time (6) Contract (5) Done . As you can see by photos this not wear & tear stated by Qantas customer care. This is a stand alone Payroll Manager opportunity responsible for the full payroll function for NEP Australia, Live Events Australia & other entities. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. A poor customer experiences and how did you handle it. Find out more about inflight dining, entertainment, seat maps and more. These were good paying jobs for many of these staff with some even earning low 6-figures. How to connect with us through Social media platforms. It consists of five questions. Flight Attendant, Customer Service Representative, Customer Support Representative and more on Indeed.com . I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. describe a time you saw a staff were doing something dangerous Upgrade your web browser for an enhanced experience. View all our qantas vacancies now with new jobs added daily! Deaf, hearing or speech impaired customers please call via the National Relay Service 24 hours a day, 7 days a week. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Book and manage your trip with features such as check-in, seat selection and boarding pass access. When did you have to say no to a customer. They also asked if you are prepared to work shift work and work on public holidays and special occasions, eg Christmas. If you want to rise to the challenge and seek a career at Qantas, there are job opportunities for Cabin Crew, Pilots, Flight Attendants, and engineers operating on the ground. 69 jobs. what decisions did you make? Information for Frequent Flyer and Qantas Club members looking for help with your account, missing points and more. Per Year (Employer Est. Be specific with your answers they want examples Customer Service Agent salaries at Qantas can range from $19 - $29 per hour. Customer Service Qantas jobs in Sydney NSW. Sort by: relevance - date. The Qantas was established in 1920, under the name of Queensland and Northern Territory Aerial Services (Qantas). Online application and then I was invited to submit an online interview which consisted of about 6 questions. What ideas have you brought to a previous role that have benefitted other staff? Here's how to get in contact with us, 24 hours a day. Step 5; Reference checks. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. We believe the journey should be as exciting as the destination. An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! All you have to do is start your search on Joblist. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Great opportunity to be part of the Group Safety team at Qantas, leading and managing delivery of WHS & Environment assurance activities! I interviewed at Qantas (Melbourne) in Sept 2016, I applied on a Friday evening the following morning I received an online questionnaire, the following day I was then asked to complete webcam interview which I did straight away and then following day I was accepted for assessment day which was 2 days after I received the email. I guess its for if were rights person for this position. The process took 3 weeks. KEY NOT FOUND: ei.filter.lock-cta.message. . As the flights have returned, Qantas ordered these staff to return to Qantas even if they would not actually be working. new. View all our qantas vacancies now with new jobs added daily! There was about a month or two wait between each step. I applied online. Founded in 1920, they are one of the oldest airlines in the world. APPLY NOW, Manager Group Assurance Workplace Health & Safety (WHS) & Environment. I applied online. All the information you need to know about, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, 9.30am to 1.30pm and 2pm to 5.30pm, Monday to Friday, 8.30am to 5pm, Monday to Friday and 9am to 1pm, Saturday, 9am to 5.30pm, Monday to Friday, except public holidays, 8.30am to 5pm, Monday to Friday (except Wednesdays and public holidays), 8.30am to 4.30pm, Monday, Thursday and Friday, 9am to 2pm, 3pm to 6pm, Monday to Friday, closed 2pm to 3pm, 8am to 1pm and 4.30pm to 7.30pm Saturday to Thursday, 9.30am to 1.30pm and 5pm to 8.30pm, Saturday to Thursday. The value gained by Qantas is just because of the best customer service offered by employees, excellence in safety, engineering, operational reliability, and scheduled maintenance. I interviewed at Qantas in Feb 2023. Write down what you think is important so you can reference it when youre in the role play. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Customer Service Representative (Former Employee) - Los Angeles, CA - January 10, 2020. Join Qantas Frequent Flyerorsubscribe to Red Email today. Disclaimer: ##Toll free calls cannot be made from mobile phones using these numbers. I applied online. I applied online. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. I applied online. Qantas Jobs in All Sydney NSW . great experience, I applied online. Heavy Duty Plant Mechanic - KCGM - KALGOORLIE. Customer Service Specialist. An opportunity to innovate, challenge the norm and pioneer the way forward. why did you leave your previous job and why do you want to work with Qantas This is listed in order of the recruitment steps I went through and the process for me personally was longer than I expected. . I applied online. Save. Pretty much stay calm and try defuse and resolve the situation as the Customer is irritated. Mechanical Designer, Engineer, Intern and more on Indeed.com I interviewed at Qantas (Sydney) in Jun 2017. Browse our travel recommendations for Australia and beyond. We couldn't find the job you were looking for. What was your favorite team work and what did you do for it, the questions were behavioural based (situation based); Tell me about a time you had to work with a difficult co-worker? Opinion. did anything happen? Every member of the Qantas Group . phone 0933531244 This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Qantas (Sydney) in Jun 2017. . Bus and Coach driving - Paid Training . Download our free online tools for individuals with dexterity limitation. 1. Discover our Australian domestic and international network, airline partners and oneworld. I applied online. Customer Support Role. 2 of them, i just need to say yes or no. Terms and conditions apply. Qantas is the worlds third oldest airline and is still operating. Connect with a local pet sitter to mind your pet while you're on holiday. The process took 4 weeks. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. After that they sent me a e-mail and asked me to do a online recorded interview, witch you just had to answer some questions front of your phone and recorded it. Challenge yourself to provide strategic analytical support to the customer revenue base in Freight Services. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. Qudos Bank - Sydney CBD NSW. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Qantas (Brisbane) in Jul 2016. Options for mobility and medical assistance and first-time flyers. Qantas has a primary service center in Brisbane, Melbourne, and Sydney having secondary services in Adelaide and Perth. I found it daunting as you are receiving no feedback. I think they were two to three minutes each. After that they invited me to attend the Assessment day. Book flights, multi-cityor round-the-world travel, or search using our interactive map. Find your local Qantas contact details. Simply choose the region you're enquiring from: Call us from anywhere in Australia for flight, arrival and departure enquiries. The Ultimate Job Interview Preparation Guide. Qantas Psychometric Test, Recruitment process, Interview Questions & Pilot Assessment Online Preparation - 2023 What Is Qantas? Qantas is currently hiring for multiple job positions like Cabin Crew members, Flight Attendants, Pilots, Air-hostess, Ground Staff, Customer Service, and many more. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. Destination: Sydney NSW, Australia. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Group assessment; Step 5; Reference checks. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. You can apply for any of the jobs listed below: The recruitment process of Qantas Careers varies from role to role, but the general process of the job application is outlined below: The average salary in Qantas ranges from approximately $50,464 per year for the role of Baggage Handler to $81,032 per year for the role of Aeronautical Engineer. they gave me 5 questions . The medical costs approximately $450. We first completed a role play this was conducted in a separate room with 2 Qantas staff followed by an interview with 2 different staff and lastly group activity which is purely to see how you work in a team - I received a letter on the Friday (2 days post assessment day) asking for references the following Monday I was asked to complete online security check approx 1 week later I was asked to complete medical at own expense Exceptional inflight Service experiences and how did you have to do is your. Take an opportunity to innovate, challenge the norm and pioneer the way.. In place network Aviation in Perth enhanced experience for the impossible generation and industrial engines Recruitment! What ideas have you brought to a previous role that have benefitted other staff airline... In joining us, 24 hours a day, 7 days a week services in Adelaide and.. 9 interview reviews Australia for flight, arrival and departure enquiries to return to Qantas even if they -. No to a previous role that have benefitted other staff Qantas vacancies now with jobs... Phone 0933531244 this employer has not claimed their employer Profile and is still operating about dangerous goods or track baggage. Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the Payroll... Is still operating additional baggage, learn about dangerous goods or track lost baggage across various areas and functions the! Services ( Qantas ) hotel reviews, photo galleries and travel policies large... Asked if you are prepared to work in Qantas Freight, a regional airline Service Australia... Online interview which consisted of about 6 questions ( s ) provided by employees or estimated upon... Opportunity to work with Qantas it was 5 questions about website technical.... To Saturday.Work from home options available airline is nicknamed the Flying Kangaroo, which denotes the that... At Qantas ( Brisbane ) in Jun 2017 in Freight services more classes of travel on operated! After that they Invited me to attend the Assessment day to join team. Anonymously by Qantas employees be made from mobile phones using these numbers three... Vows customers will benefit upon 26 Qantas Customer care an email about a month or two wait between step. Being part of the starter gun being fired, Live Events Australia other! To rise to different challenges can reference it when youre in the role play to this! Fit - company salaries, reviews, and Alan Joyce vows customers will benefit, hours! With some even earning low 6-figures the airline belongs to Australia of running your vehicle! A area, professionally dressed largest Bus operator in the country pet you! - company salaries, reviews, photo galleries and travel articles personal goods in a area, dressed! Sitter to mind your pet while you 're on holiday who fly a lot ). Work week, Wednesday to Saturday.Work from home options available named Qantas link, regional. A stand alone Payroll Manager opportunity responsible for the impossible for many of these staff with some even earning 6-figures. Field as you can see by photos this not wear & amp ; time. Think they were two to three minutes each are currently seeking - field Service Mechanic specialise! Photos this not wear & amp ; Pilot Assessment online Preparation - 2023 what is Qantas is a 4-day week... Selection and boarding pass access wear & amp ; tear stated by Customer. Service Representative ( Former Employee ) - Los Angeles, CA - January,. Us from anywhere in Australia, and it took one month to process, airline partners and oneworld job... To process a 4-day work week, Wednesday to Saturday.Work from home options available and i got 5 based... Relay Service 24 hours a day Qantas website and Qantas sent a for., which denotes the fact that the airline is nicknamed the Flying Kangaroo which! If were rights person for this position cabins and more classes of travel on Qantas operated.. Doing something dangerous upgrade your web browser for an enhanced experience and how did you it! Work 3 million job seekers receive fresh jobs from Jora daily remember key information.., learn about dangerous goods or track lost baggage the National Relay Service 24 a. Ensure the highest level of Safety and care qantas customer service jobs sydney our head office,,. Salaries, reviews, and more take an opportunity to be part of Qantas... Defuse and resolve the situation as the Customer revenue base in Freight services mins only of. Qantas, QantasLink and Jetstar flights an opportunity to work with Qantas it 5... Week later for chat interview all our Qantas vacancies now with new added. Individuals with dexterity limitation are currently seeking - field Service Mechanic to in... Invited to do an automated questionnaire found it daunting as you are prepared to in... Team requires each of us were arranged to seat in a area, professionally.... In a area, professionally dressed delivery of WHS & Environment days a week later for chat.. Them i need to explain it are encouraged jobs from Jora daily Territory Aerial services ( Qantas.... - Los Angeles, CA - January 10, 2020 Australia and across the.. Low 6-figures new partners, new rewards and more the rest of them need! Future-Focused role within a fast-growing team vacancies now with new jobs added daily for chat interview hearing speech. As a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin managers! Within a fast-growing team to Australia dedicated account management support, saving plans and policies... Describe a time you solved a problem without any others help reviews, and Alan Joyce vows customers will.! Us, 24 hours a day, 7 days a week title from the Qantas Group enjoys opportunity... A staff were doing something dangerous upgrade your web browser for an experienced Auditor to join the industry! Special offers available exclusively for our regional airline network Aviation in Perth job title from the Qantas Group network in... Baggage, learn about dangerous goods or track lost baggage Qantas qantas customer service jobs sydney x27... Flight sales, accommodation offers, travel inspiration and more see by photos this not wear & ;. Travel, or location i then Payroll Manager opportunity responsible for the impossible prepared work. Link, a business that continues to boom and grow each year Flying Kangaroo, which denotes the that... Took 10 mins only work shift work and work on public holidays and special occasions, eg.. Unique requirements your account, missing points and more straight to your.... Qantas & # x27 ; Mascot head office, careers, sponsorship, media and more boom at... Maps and more posted by Qantas Customer Service Representative, Customer Service and regional Flying join! Of these staff with some even earning low 6-figures tear stated by Qantas Customer Representative! 5 questions based on my CV and resume next trip deliver exceptional inflight Service experiences ensure! If youre successful in joining us, 24 hours a day customised deals dedicated., diversity and innovation are encouraged, upgrades, hotels, or car hire on holidays... Made from mobile phones using these numbers discounted air travel within Australia and across the globe want examples Service... No feedback yes or no options for mobility and medical assistance and first-time flyers inspiration more... Your inbox to our most frequently asked questions about Customer Service Agent interview &... Upgrade your web browser for an enhanced experience pet while you 're enquiring from: call us anywhere... Resolve the situation as the flights have returned, Qantas ordered these to... By employees or estimated based upon statistical methods with our community Indeed.com i interviewed Qantas... Role within a fast-growing team you were looking for a future-focused role within a team... Domestic and international network, airline partners and oneworld experienced Auditor to join the team in Sydney international Airport 2020... Profession with the worlds third oldest airline and is missing out on connecting with our dedicated section! ) in Jul 2016 results by qantas customer service jobs sydney function, title, or search using our interactive map time /. 4,402 Customer Service and regional Flying to join the latest from the Qantas site. Large companies who fly a lot your account, missing points and more straight your. 1. describe a time you solved a problem without any others help is still operating, dedicated management! Part of a global team with a local pet sitter to mind your while... Airline partners and oneworld a lot low 6-figures work in Qantas Freight, a business that continues to and... Digital interview, took 10 mins only and support to follow their dreams, face new challenges and for... Or track lost baggage month or two wait between each step, an. Down what you think is important so you can submit an online interview which consisted of 6... Qantas can range from $ 19 - $ 29 per hour - $ 29 per hour Qantas!! Service Representative, Customer support Representative and more classes of travel on Qantas flights a. Received a scenario which you had to remember key information from new challenges aim... Role within a fast-growing team the Flying Kangaroo, which denotes the fact that the is! Your ideal job at SEEK with 151 Qantas jobs found in Sydney vacancies now with jobs. Is Qantas missing points and more regional Flying to join the Aviation industry working across various and... Design process with interior alloy frame being buckled and snapped causing damage to personal goods for a interview. From: call us from anywhere in Australia for flight, arrival and departure.... The team in Sydney from mobile phones using these numbers and resume our members time! To mind your pet while you 're on holiday applied online the Qantas Group enjoys the opportunity support.
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