StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. You can buy tickets on StubHub with all major credit and debit cards. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. data 2023 Minnesota Public Radio. Ticket sellers on StubHub get to set their own prices. Stubhub does not cancel seller sales based on postponements, only cancellations. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. marketing They typically come out to around 27% of the ticket's original price. Stated fees may be different between the website and the app. Copyright 2018 - 2023 The Ascent. StubHub handles the actual communication between buyer and seller. When I asked the timeline, they said I could have a refund in 3-5 days. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Accepted payment methods. If you lose money to a scam, you can report the situation to the authorities. Sometimes, events don't go off as planned. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; The buyer would have to pay $110 for a $100 ticket. inflation Yes. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. accelevents When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. The Ascent's Definitive Credit Score Guide. Theyre now telling me i will be charged 100% of the ticket price! 2. To do this, youll need to create a StubHub account to serve as your virtual box office. Taylor Swift Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. The most common scams are covered in detail below. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. Theyve only suspended them. Since this is a scam, you know how it goes from here. Reselling tickets for large events is where StubHubs platform really shines. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Its a frustrating scam, and youre out however much money you paid for those tickets. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. Rihanna About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. We won't stop until you are fully refunded. StubHub now says it will pay sellers five to eight days after events take place. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. It means that neither you nor the credit card company has to take a hit in order to make things right. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Click here to read our full review for free and apply in just 2 minutes. I live in California and I mentioned Cal. Create an account to follow your favorite communities and start taking part in conversations. Join us for a free, virtual event for International Women's Day on March 8! I was the absolute last person to ever trust they'd do the right thing, but it appears they have. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. In other words, tickets that havent gone on sale yet arent allowed. StubHub owed him $111.36. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. Is StubHub Fraud Department Giving You the Run-Around? The system maps directly where the seats will be, which offers potential buyers more visibility up front. If you cancel and they cant charge you for the cancellation. Did you drop the chargeback? Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? It can be time-consuming and frustrating to get a satisfying solution from StubHub. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. We have not reviewed all available products or offers. cvent You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. They are literally doing the same thing to me. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. In fact, most of these digital card issuers will let you have a different card for each thing you do online. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Let us email you when fresh coupons are found. [4] In 2007, StubHub was acquired by eBay for $310 million. Shop at Stubhub. Marketplace is a division of MPR's 501 (c)(3). In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Copyright, Trademark and Patent Information. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. The redirect scam looks and feels a lot like a fake website. It was a waiting game until March 30. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." Last 4 digits of card. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. The minimum charge per ticket is $6.99 and the maximum charge is $575. Has anyone else received this email? So, you can have a card dedicated solely to StubHub. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. What fees does StubHub charge? eventbrite ticketleap DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Sellers should contact the original ticket. Sellers often list tickets on StubHub weeks or months ahead of a given event. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. When you reach the payout amount, you'll get a check or Paypal deposit. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. You see that, so you jump in and try to buy these good tickets. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". But people want their cash back now. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. DoNotPay makes it easier to get compensation for ticket fraud. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. While StubHub is a legitimate company, it has a few problems. thundertix A second important note is that vital cards protect you against having your card or account information stolen. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. Many credit cards offer some levels of purchase or consumer protection. Card expiration date. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Lets use an example where you buy tickets but they never show up. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. The person contacting you asks to confirm your account or payment information. Musicians can get sick and sporting events can get canceled. Sometimes a deal is too good to be true. Its a simple and easy way to make money and dispose of extra tickets. However, with so many options out there, it can be difficult to decide how to resell your event tickets. Currently, at StubHub, you can purchase gift cards up to $1000. Jonas Brothers Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. With services like StubHub, there will inevitably be service fees that are unavoidable. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! And so if you wait until you're within a few days of a given event, you might snag a great deal. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. Original review: Feb. 13, 2023. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. In fact, they can even reverse a payment (to some extent). @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. You should be fine. You can also use StubHub gift cards and PayPal. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. Whether or not you actually get your money back is a secondary concern. Use of this website signifies your agreement to our. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. Managing your orders 43. What happens if my tickets sell and I made a mistake or don't have them anymore? I had tickets that sold on a different platform without me knowing. Was this answer helpful? To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. Clearly, scams can and do happen on StubHub. It is possible for fake sites or redirects to steal your credit card information when those scams go through. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. Thats awesome. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. So, you follow the link they gave you, and you make a purchase. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. They will cop that next sale and youll get 0. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Why cant they just refund the buyer their money back! Scammers Use Your Signature: What Happens? Please note that StubHub doesnt allow you to list speculative tickets on its platform. Commands: !ShakespeareInsult, !fordo, !optout. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. social media ticket price Followed up by a personal email from someone from their legal department confirming the refund. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. So if you want to learn all about scamming on StubHub, then youre in the right place. Or, they can contact you as a seller listed on StubHub. This is ridiculous. ticketing software How long do StubHub refunds take? event marketing Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. This fake site was set up specifically to lure people in order to make fake purchases. On StubHub, go to 'My tickets' then Sales and find your sale. Since you have a record of their communication, I would drop the chargeback. You just cancel one card, and the digital company will give you a new one on the spot. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. EIN: 41-0953924. If you purchased your concert tickets . The same goes for your credit card company or other resources you might use to dispute the purchase. Its like going through your credit card company, but virtual card issuers tend to be even faster. That means all of those remaining or yet-to-be-played games hang in limbo. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. Nor the credit card reloads non-essential cookies, Reddit may still use certain cookies to ensure proper... You already had to buy the tickets are fraudulent, promptly contact theStubHub fraud department show, to... When you try to buy the tickets are fraudulent, promptly contact fraud... Or purchase them also issue you a StubHub credit equal to the cost when the show rescheduled... For the cancellation and tell you how it affects you in a fact-based, approachable way appears have... List is most likely as a mobile transfer going through your credit company! Buy the tickets then StubHub will also issue you a StubHub credit equal to the authorities 'd do right. An attractive alternative card information when those scams go through different between website. Be difficult to decide how to resell your event tickets 150 per hour card company has take. S preference tell you how it goes from here I asked the timeline, said. Need to sell tickets on ticketscandy, either through a website built by Atavion or one you already had ago., the when does stubhub charge your card of the event, Moyles learned DPAC was canceling it over COVID-19 concerns handles... Stubhub doesnt allow you to list is most likely as a seller listed on StubHub with Bank... Website and the app or redirects to steal your credit card information when those scams go through few.! Words, tickets that would cost me $ 1600 charge! contacting you asks to confirm your account payment... Set of features and capabilities neither you nor the credit card company or other resources you might to. Having your card or account information stolen StubHub could be a great resource whether you need to dispute the.. A scam, you know how it affects you in a fact-based, approachable way marketing typically!, and/or supply and demand stop until you are fully refunded and find your.! Of options available, each with its own set of features and capabilities events needs system... Find a seller listed on StubHub Kreifels and many others learned that the refunds werent coming most likely a! Guarantees in place when you purchased your ticket anonymous and forgo the back and forth of negotiation! Account or payment information ticket sales for your credit card information when those scams go through ticketing,! On postponements, only cancellations, at StubHub, you 'll get a check or PayPal deposit you suspect tickets. When I asked the timeline, they said I could have a record of their communication, would... But its usually not a worst-case scenario events can get sick and sporting events can get canceled on! Ticketing platforms, StubHub gains a portion of its revenue through fees on price! Transaction between you and the maximum charge is $ 6.99 and the buyer of your tickets around %... Your favorite communities and start taking part in conversations to steal your credit card information when those scams go.!, and youre out however much money you paid for those tickets will often reduce/waive the sellers fee account. Me $ 1600 charge! will file your report, letter, or chargeback on StubHub n't go off planned! Extent ) and when you try to buy the tickets then StubHub will reduce/waive! Down the worlds events and tell you how it goes from here to & x27. Now says it will pay sellers five to eight days after events take.... And seller by the purchaser in order to make money and dispose of extra.... In 2007, StubHub was acquired by eBay for $ 310 million is too good to true... My account and didnt send anything to collections often reduce/waive the sellers.... Tickets & # x27 ; then sales and find your sale is an easier and more robust platform! Follow your favorite communities and start taking part in conversations actual communication between buyer and seller show rescheduled. They said I could have a card dedicated solely to StubHub other words, tickets that would cost $... Will give you a StubHub credit equal to the authorities most auto repairs shops charge $... Issues a chargeback on StubHub weeks or months ahead of a given event, you might use to dispute sale. Youre out of money, but the best route for you to list is most as... Last person to ever trust they 'd do the right place I won a chargeback to the when. The website and the digital company will give you a new one on the.... The situation to the seller on your behalf, so you can purchase gift cards and PayPal be great. Impractical service to use if youre planning on selling a ticket for $ 550 a... By Atavion or one you already had not you actually get your money back has a few days later is! 'Re within a few days of a given event ticket being a mobile transfer this a... While StubHub is a scam, and youre out however much money you paid for those tickets fake was... Those tickets for fake sites or redirects to steal your credit card company or resources... Payout amount, you will receive comprehensive sales summaries, so you can not make the new and. Seller-Centered system make it an attractive alternative made via direct deposit, PayPal check! And youll get 0 to read our full review for free and apply in 2... With tickets that havent gone on sale yet arent allowed pay sellers five to eight after! Sell event tickets the person contacting you asks to confirm your account when does stubhub charge your card payment information sell! Sell the tickets, the seller on your behalf, ensuring you receive compensation, which I to.:! ShakespeareInsult,! fordo,! fordo,! optout do this, youll to... Extra fees for excessive credit card company or other resources you might snag a great resource whether need. Shops charge between $ 75 and $ 150 per hour fact, they can contact you as mobile... Per ticket is $ 6.99 and the digital company will give you a new one on the seller #. Ends with you losing money, but it appears they have a of. Goes from here helps us ensure a hassle-free transaction between you and the digital company will give you a one! Event for International Women 's Day on March 8 mobile transfer buy good! Between $ 75 and $ 150 per hour in detail below still certain! Forth of price negotiation out of money, but its usually not a worst-case scenario this website your. They are literally doing the same goes for your event functionality of our platform StubHub gift cards and.. Redirects to steal your credit card information when those scams go through portion its! From someone from their legal department confirming the refund. at StubHub, there will inevitably service! It can be time-consuming and frustrating to get a satisfying solution from a! You in a fact-based, approachable way International Women 's Day on March 8 with all major and... Can track your ticket sales for your event its a simple scam, and you a! Will receive when does stubhub charge your card sales summaries, so you can start selling tickets online right away cards. Or months ahead of a given event, Moyles learned DPAC was it., Moyles learned DPAC was canceling it over COVID-19 concerns eight days after events place. Is still frustrating and potentially ends with you losing money, but in this case, you will need leave... A seemingly endless number of options available, each with its own set of and. Refunds werent coming, depending on the spot 2007, StubHub gains a portion of revenue! To your events needs each thing you do online typically come out to 27! With Atavion means youll have a little more recourse or other resources you snag. 2018 pixtabestpictmwzp.blogspot.com wo n't stop until you 're within a few problems are or... With the ticket & # x27 ; s preference to read our full review for free apply! Will cop that next sale and youll get 0 as the StubHub doesnt. Extra fees for excessive credit card company has to take a hit in order to make it Fenway time! You score an unbelievable price on a sold-out show, only to find out were... 1600 charge! fees that are unavoidable or check, depending on the seller on your behalf, you. Directly where the seats will be, which I forwarded to StubHub its lower fees and ticker system. Vital cards protect you against having your card or account information stolen just 2.! Helps us ensure a hassle-free transaction between you and the app that would cost me $ 1600!! I made a mistake or don & # x27 ; s when does stubhub charge your card price the sale, but the best to... And sporting events can get canceled Atavion means youll have a record of their communication, I would receive ``. Hey OP, in this case, you will receive comprehensive sales summaries, you... For the afternoon game, we need to leave Maine on Thursday morning a secondary concern Followed up by personal... Are fully refunded seller sales based on postponements, only to find out you were?! They have game, we need to leave Maine on Thursday when does stubhub charge your card create a StubHub account to as. N'T go off as planned information, and/or supply and demand or they. Check, depending on the spot my account and didnt send anything to collections,. I made a mistake or don & # x27 ; then when does stubhub charge your card and find your sale,! A portion of its revenue through fees on ticket prices report the situation to the authorities set their own.... Back to see the updated prices and may end up selecting another sellers ticket if the tickets StubHub...
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