Most transfers of money to you from other Users will occur within minutes. Please access and review this Service Agreement regularly. R. Civ. Mobile number and password before you try again. This is called fast funds enabled. All Records and Communications in electronic or paper format from us to you will be considered in writing. To make this privacy policy easy to find, we make it available in the footer area of all zellepay.com pages. If you are enrolled with Zelle at a participating financial institution and need assistance with receiving your money with Zelle,please reach out to your financial institution for assistance. With Risk Insights for Cell, the issuing financial institution can evaluate important information about the behavior of the recipient`s token in the Zelle network. When you enroll with Zelle, we will link the U.S. mobile number you provide to your new profile if that mobile number is not already linked to another Zelle profile. You are responsible to provide us with true, accurate and complete email address, contact and other information related to this E-sign Consent and to the Zelle services and to maintain and update promptly any changes in that information. The money will be received directly into your bank account associated with the enrolled email or U.S. mobile number. IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR NETWORK FINANCIAL INSTITUTIONS IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). YOU MAY NOT RECEIVE MONEY FROM A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. From theProfile has been lockedmessage, tap onRE-ENROLL, From theverificationscreen,tapYesto continue, You will receive aone-timepasswordto your mobile number, Once verified you will beprompted to start your re-enrollment process. Eligibility and User Profile; Amendments to this Service Agreement. g. Records and Communications in Writing. Contact your participating bank or credit union support team to request they deactivate the mobile number. When sending money with Zelle, if the recipient has not enrolled the U.S. mobile number or email address used to send the money, they will be prompted to enroll to receive your payment. Any withdrawal of your consent to receive electronic Records and Communications will be effective only after we have a reasonable period of time to process your withdrawal. P2P payments with Zelle can help your institution: Provide an innovative and mobile-first payments platform. Deactivating your Zelle app profile means you will no longer be able to send or receive money with friends, family and others you trust with Zelle. We reserve the right to decline your registration if we believe that you are enrolling to use the Service with your business account or to receive business or commercial payments. You further agree to comply with any applicable federal, state and local laws in your use of the Service. Some debit cards are not able to receive money in minutes. You may ask for copies of the documents that we used in our investigation. If you have entered your enrolled mobile phone number and the information is correct, we'll need look into this further. In order to access, view and retain electronic Records and Communications that we make available to you, you must have: f. Requesting Paper Copies. You agree that you will not authorize a third party to use the Service or share your credentials with a third party to use the Service on your behalf except in legally authorized situations such as legal guardianship or pursuant to a power of attorney. Your financial institution will assist you. Receiving Money; Money Transfers by Network Financial Institutions. There are no fees when using the Zelle app to send or receive money. Select "Don't have my card?" There are three variants; a typed, drawn or uploaded signature. 1. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. The advanced tools of the editor will lead you through the editable PDF template. To start using the Zelle app now, we recommend trying a different Visa or MasterCard debit card from your bank or credit union, or, if you dont have one, you can try using a debit card not from a participating financial institution. Foradditionalinformation on enrolling with the Zelle app visit our FAQs athttps://www.zellepay.com/support/enrolling-with-zelle. This part I agree with. Some pre-paid cards from one of our participating financial institutions. When you first use Zelle, through a banking app or the standalone Zelle app, it'll require you to enroll either an email address or phone number (or both . Colorado Judicial Branch - Self Help - Forms - Miscellaneous Issuing a Subpoena. EXCEPT AS OTHERWISE PROVIDED HEREIN, AND SUBJECT TO APPLICABLE LAW, ZELLE MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SERVICE. To deactivate your profile, we will need to speak with you directly. The way to fill out the Subpoena form on the internet: To get started on the blank, utilize the Fill camp; Sign Online button or tick the preview image of the form. Subject to applicable law, Zelle may amend or change this Service Agreement (including any applicable fees and service charges) from time to time, in its sole discretion, by posting the updated terms on the Zelle mobile app and at zellepay.com (each referred to individually or collectively as, the Site). Download Product Brief. We want to remind consumers that a bank or credit union will never call to ask for sensitive information and will not ask a consumer to transfer money from one account to another to prevent fraud. Your mobile data rates may apply. This is the actual form with sample text added in each section. Please make sure to state that you are requesting a paper copy of particular Records and Communications. YOU AND ZELLE WAIVE ANY ABILITY TO PARTICIPATE IN A CLASS ACTION AS A CLASS REPRESENTATIVE OR AS A CLASS MEMBER. When enrolling with the Zelle app you will need a U.S. mobile phone number registered to an eligible smartphone. You may authorize a debit of your account to send money to a User that is enrolled as a customer of a Network Financial Institution (including in response to a request of that customer); however, there are a limited number of Network Financial Institutions that may not be able to accept money from certain debit cards issued by financial institutions that are not Network Financial Institutions. Except as otherwise provided above, Zelle will neither disclose nor share any of your personal information with Network Financial Institutions, affiliates or any third party for purposes of marketing their products or services, or those of Zelle, to you. By using the Service, you authorize your wireless carrier (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose information about your account and your wireless device, including your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status details, if available, to Zelle or its service provider for the duration of your relationship solely to help Zelle identify you and your wireless device and to prevent fraud. Records and Communications May be Provided in Electronic Form. Zelle app users are able to send money to other Zelle users enrolled with one of our partner financial institutions. You further agree that your computer or other device satisfies the hardware and software requirements specified above and that you have provided Zelle with a current email address at which we may send you electronic Records and Communications. If using Zelle within your financial institutions mobile app or online banking service, reach out to their support for help with any problems in requesting a payment. All rights reserved. It also comes with the Zelle design integrated as a starter site. Remember to go outside party lines as part of your discovery strategy, especially if party lines are strongly defended. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. The Add Your Debit Card page will allow you to enter your new debit card information. However, Zelle reserves the right to charge a fee in the future for any current Service, and Zelle may develop new uses or other services for Users and a fee may apply for such other uses or services. Beginning in 2022, however, the IRS will start checking digital wallet business transactions over $600. You agree that you will not use the Service to send money to anyone to whom you are obligated for tax payments, payments made pursuant to court orders (including court-ordered amounts for alimony or child support), fines, payments to loan sharks, gambling debts or payments otherwise prohibited by law, including without limitation, the prohibited uses described in Section 3 below, and you agree that you will not use the Service to request money from anyone for any such payments. Send limits are not increased or decreased at the request of Users. You may send a payment request for the money to be returned. Tell us the dollar amount of the suspected error. The scammer impersonates a legitimate business and uses a variety of tactics to trick consumers into providing sensitive information that allows them to trick the consumer into transferring the money to an account controlled by the scammer. Their number is 425-722-1299. For example, someone tricked or persuaded you into sending the money, or promised that you would receive something in return that they did not provide. Your consent to receive electronic Records and Communications includes, but is not limited to: b. To request a paper copy of any particular Records and Communication be mailed to you, contact us at customerservice@zellepay.com. Download, scan, copy, print, collect or store information located in the Materials or on the website except for Materials for which the print and/or download option has been explicitly provided for on the website, and/or as otherwise permitted by the Website; Bypass any measures used to prevent, restrict or otherwise limit access to the Materials; Use the Materials to in any altered, deceptive or falsified way; Install or copy any unauthorized software to and from the website; Place, send or otherwise transmit any malware, virus or use any malicious programs or techniques in connection with the website; Overload or otherwise crash or attempt to crash the website containing the Materials; Engage in any high volume data transfers or bandwidth use through your use of the website; Use the Materials in association with a service that is not a Zelle service; Represent that you are a Consumer of the Zelle services provided by Early Warning when you are not a Consumer of Zelle services; or. You agree to receive money requests from others and to only send requests for legitimate and lawful purposes. Other product and company names mentioned herein are the property of their respective owners. Debit cards linked to accounts based in a U.S. Use the Find Your Bank to verify your bank is not a participating financial institution and select "Don't See Your Bank?" If you have a payment pending and you deactivate your profile prior to it posting, the payment will fail and return to the Sender. Verify with the Sender the money and is in a completed status. THESE TERMS, ALONG WITH THE PRIVACY NOTICE AND E-SIGN CONSENT (COLLECTIVELY, THE AGREEMENT), GOVERN YOUR USE OF THE SERVICE AND AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING MANDATORY INDIVIDUAL ARBITRATION OF DISPUTES (see Section 26). We will send no paper copy of any Records and Communications to you unless you request it or we otherwise deem it appropriate to do so. 2. Fees, when applicable, will be displayed prior to each use of Service. EXCEPT AS OTHERWISE PROVIDED HEREIN AND SUBJECT TO APPLICABLE LAW, IN NO EVENT WILL ZELLE, ITS OWNERS, DIRECTORS, OFFICERS, AGENTS OR NETWORK FINANCIAL INSTITUTIONS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES ARISING OUT OF (I) ANY TRANSACTION CONDUCTED THROUGH OR FACILITATED BY THE SERVICE; (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE DESCRIBED OR PROVIDED, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR (IV) ANY OTHER MATTER RELATING TO THE SERVICE DESCRIBED OR PROVIDED, EVEN IF ZELLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You acknowledge and agree that this E-sign Consent is being provided by you in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and Zelle both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means. https://www.zellepay.com/support. If your recipient is not yet enrolled with Zelle, you may only send a Request using their email address. You may not establish more than one profile with the same U.S. mobile phone number or email address, and you may not link more than one bank account or debit card to a particular U.S. mobile phone number or email address. If the payment shows completed, but the recipient has not received the money, or you received a notice that the payment failed, the money will be returned to your account. If you are enrolled with Zellein your financial institutions mobile app or online banking service, their support team will assist you with your lock out. Neither Zelle nor the Network Financial Institutions assume responsibility for the accuracy or legality of such requests and do not act as a debt collector on your behalf or on behalf of the sender of a request for money. I just received a "Notice in Lieu of Subpoena" requesting my. Complete the form and we will respond to you via email within 2 business days. Your recipient may need to enroll the email or U.S. mobile number used to send the payment. Zelle does not guarantee that you will receive money from other Users by sending a payment request, or that you will receive the amount that you request. But it's not only for consumers, as a business you might want to know more about the Zelle business account. This Service Agreement will be governed by and construed under the laws of the State of Delaware, excluding only its conflict of law provisions, and shall inure to the benefit of Zelle, its successors and assigns, whether by merger, consolidation or otherwise. If you are not enrolled with the Zelle App: Click on Enrollment from our categories above for further information. You can send a request for money to friends, family or others you know and trustwith Zelle. Further, if your financial institution later becomes a Network Financial Institution, you authorize Zelle to share relevant information about you and your account with that financial institution so it may contact you with changes or actions that may need to occur (if any) for you to continue uninterrupted use of the Service, and for the purposes described above in this Section 4. While no single tool can solve widespread fraud, early warning continues to look for ways in which data and technology can help predict what might happen next and expand the capabilities of participating financial institutions. Early Warning reserves the right to object to subpoenas that are invalid, excessively complete, excessively burdensome, vague, or involve confidentiality, privilege, or other legal concerns. This means that you can still rock the awesome Zelle design with a fresh new codebase running under the hood. We further reserve the right to suspend or terminate your use of the Service if we believe that you are using the Service for business or commercial purposes, or for any of the uses identified directly below. 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