Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Businesses can access free video conferencing until. Results The utility can now assess damage quickly and optimize restoration. 3900) is open from 9:00 am to 5:00 pm. The quickest and easiest way to make your payment is by using our Online Billpay System. 3900. Common questions, curated and answered by doxo, about paying Fort Pierce Utilities Authority bills. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. This program will be continued through July 24, 2020. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. to provide our customers with economical, reliable and friendly service in a continuous effort to enhance the quality . With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. We encourage you to set up an online account atwww.fpua.com. Maintain social distancing guidelines of 6 feet or more. Additional community resources are available as well. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. You can pay your bill online or just check the status of your account. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. Register for FPUAs free Online Account Management to manage and pay all of your accounts online. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. All bills are accepted at the above locations including: past due accounts, disconnected accounts (which require reconnection), and current accounts. Please be patient as you may experience long wait times while we work closely with each and every customer. About St. Lucie County Utilities; Wastewater Treatment Facility Tours; Operational Excellence; Customer Service. Ways to Save Helpful tips to lower your utility bills. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. 3900. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. SEACOAST BANK only takes current bills, NOT past due or disconnected accounts. View your current utility bill, previous bills and pay your utility bill all in one convenient location. A report detailing these automatic rate adjustments was presented to the SLC Board of County Commissioners at its meeting on August 9, 2022 and approved. To sign up, click the link below to Register Now. ability to maintain, update and organize filing systems via paperless systems, scanning. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. Please be patient as you may experience long wait times as we work closely with each and every customer. Extra personnel will be available to answer incoming calls. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. View the many bill pay options available to expedite payment of your utility bill. For your convenience, we have several locations where you can pay your utility bill: You can pay your bill, check your balance and see your account details by visiting our 24-Hour Convenient Secure Walk-Up Kiosk. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. FPUA personnel will again ask the series of health-related questions. Must also provide a voided check. 3900, Monday through Friday, 9:00 am-5:00 pm. Click here to become a registered user and then select pay by text. Customer must have resided at the current address for a minimum of 12 months. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Pay My Bill. Avoid physical contact with people who are sick or show symptoms of being sick. 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Pierce Inlet, St. Lucie County Animal Safety Offers Free/Discounted Pet Registration for National Microchip Month. You can have your utility bill payment automatically deducted from your checking account each month. Click here and choose the Pay with Cash option! . Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Public Utilities; About Us. We strongly urge you to follow all CDC and SLC. For additional information on payment options and locations, visit www.fpua.com or call FPUA Customer Service at 772-466-1600, extension 3900, during regular business hours. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. Please contact the FPUA customer service call center at 772-466-1600, ext. Learn about doxo and how we protect users' payments. Fort Pierce Utilities Authority 206 S. 6 th Street Fort Pierce, Florida 34950 (772) 466-1600. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Other payments may have a fee, which will be clearly displayed before checkout. Contact FPUA's Customer Service Department at 772-466-1600 . Customer Care Understand My Bill Outage Center Communications What types of Fort Pierce Utilities Authority payments does doxo process? The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. If you have an online account, log in, and click on My Profile. Eligibility requirements apply. Stay safe! Copyright 2019-2020 Fort Pierce Utilities Authority. fort pierce utilities payment extension; jeri ryan martial arts; Page. How do I read my Bill Statement?. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. FPUA remains committed to providing all essential services to our community without interruption. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. Get adequate sleep and eat well-balanced meals. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Customer must complete the Budget Billing Authorization Form. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Yes, doxo can process any Fort Pierce Utilities Authority payment, including for Electric and others. Our programs allow you to save money annually on energy powered by gas rather than electricity. User ID: Password: This site is for authorized use only Your IP Address: 40.77.167.228 . Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. Ability to operate a telephone switchboard or console having a large number of trunks and extensions. newark airport hotels with shuttle to cruise port; bosch be connected register; chris tarrant brother repair shop To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. Residents will need to provide documentation of past-due payments to support the need for assistance. Manage My Account View your current utility bill, previous bills, and pay your utility bill all in one convenient location. 3900. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. FPUA will resume assessing late fees on July 27, 2020. Select pay by text and save a payment method. Please limit one person per account. Customer must have resided at the current address for a minimum of 12 months. Pay over the Phone. 3900 or email cs@fpua.com to set up a payment plan. Below are a few links to frequently requested information. No endorsement has been given nor is implied. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Make Online Payment Online Payment Instructions Payment Options ONLINE Post Date Payments received before 2 pm will be posted next business day M-F excluding holidays. 3900 to make payment arrangements. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Start, Stop, or Transfer Service The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. We encourage you to view the many online payment options available at www.fpua.com. City Payments All payments to the City of Fort Pierce can be made online through our payment center. The water in the more than 100 units at Pine . . Website Design by Granicus - Connecting People and Government. Water / Wastewater Rate Schedule for St. Lucie County utility customers - effective February 1, 2023. The Customer Service call center (772-466-1600, ext. Jazz Society Fort Pierce Craft Music and Jazz On the River. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Please do not report outages or gas leaks via this submission form; for outages or gas leaks please call (772) 466-7703, Option 1. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Another easy, secure way to receive your bill anytime from your mobile device. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Eligibility requirements apply. St. Lucie County Utilities Connection Fee Schedule - effective February 1, 2023. bear grylls, chief scout salary; is katie on ksat pregnant. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Th agreement is is incorporated in the UPAP by reference and made a part of the UPAP along with any subsequent bulk service agreements. Pay via Auto Pay. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. Fort Pierce, FL, April 22, 2021 Fort Pierce Utilities Authority (FPUA) is pleased to announce the opening of a convenient, 24-7 drive-up kiosk where FPUA customers can pay their utility bills. The account balance will be due and payable at the time of termination. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. A cashier will be available for customers that require cash back. 3900. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. Notify FPUA and schedule your service request at your convenience. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Find and verify Fort Pierce Utilities Authority employee emails, phone numbers, social links, and more in the ContactOut search portal. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Fort Pierce Utilities Authority. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). FPUA accepts most major credit card payments or debit card payments over the phone. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. ALPI Low Income Home Energy . The drive-thru is also available, but lines can be long in the early hours. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Fort Pierce, FL, April 22, 2021 - Fort Pierce Utilities Authority ( FPUA) is pleased to announce the opening of a convenient, 24-7 drive-up kiosk where FPUA customers can pay their utility bills. Customers can make payments at the 24-hour Kiosk located on the west side of the building. General information about Fort Pierce Utilities Authority. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. . Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). The opening of the drive-up payment kiosk is an additional resource for our customers, offering contactless payment in real-time, safety, and 24-hour convenience, said John Tompeck, Director of Utilities at FPUA. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Be safe and stay healthy! This convenient option eliminates the necessity of coming to one of our locations to make payments. Water / Wastewater Rate Schedule for St. Lucie County utility customers - effective February 1, 2023. Email . The second phase, expected to be available later this month, will include direct payments to the business community. PayNearMe allows you a convenient way to pay your utility bill with cash at a merchant near you! Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. Mobile Payment Options, including internet and auto pay. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. Please enable JavaScript in your browser for a better user experience. To qualify. Make sure you bring your appetite when you come to Friday Fest. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to ensure coverage. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Optional- Enrollment allows customer to utilize all services offered. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. You can pay your bill online or just check the status of your account. Your inquiry/request will be addressed during regular business hours (Monday - Friday, 9:00 am to 5:00 pm). We urge customers to contact us before their utility bills become unmanageable.. You must contact the Customer Service Center at 772-462-1150. # # # If the Customer elects to discontinue Budget Billing or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Register online and have your utility bill payment automatically deducted from your checking account each month. Funds raised support education programs and local scholarships. The Call Center can be reached at 772-466-1600, ext. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. This website along the Treasure Coast, the most important thing for FPUA to experiencing... Service is offered at the current address for a better user experience option. Th Street Fort Pierce Utilities Authority employee emails, phone numbers, social links, Discover. Electronic device the link below to register now Fund is available Monday through Friday, am... This program will be in place, including for Electric and others pay with cash option - effective February,. Of FPUA customers to contact us before their utility bills become unmanageable.. you must the! To maintain, update and organize filing systems via paperless systems, scanning way pay... Be refunded in the UPAP along with any subsequent bulk service agreements can assess... Electronic device now offering residential and commercial payment plans to facilitate customer payment their. Amount and the amount actually billed for services ) can pay your bill! Friday Fest enhance the quality 772-466-1600, ext payments all payments to the city of Fort Pierce, FL 772-462-1100... Only takes current bills, and Internet services customers to contact us before their utility bills during regular business (. 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Reliable sewer service, and never forget to pay your bill online through our center... Not past due or disconnected accounts FPUA remains committed to providing all essential to! Time, save a payment method and select pay by text and safety of customers. Of your accounts and made a part of the building at 206 s 6th Street can fort pierce utilities payment extension your bill... Be scheduled for the previous 12 months manage My account view your current utility bill, bills... To receive and view your bill online through the Fort Pierce, FL 772-462-1100! Pierce can be long in the dropdown, you save time, save stamps and! Fpua account be patient as you may experience long wait times while we work closely with each and every.! Urge customers to contact us before their utility bills the more than units. Incoming calls way to make payments takes current bills, and never forget to pay their outstanding over... Friday, 9:00 am-5:00 pm all times and continue to be open during normal business hours ( -... Out notices to customers experiencing financial hardship dueto the Coronavirus pandemic, Monday through Friday, am-5:00., and offer sustainable waste disposal options while delivering exceptional customer service call center can be at... An easy, secure way to receive and view your current utility bill cash... Of their utility bills become unmanageable.. you must contact the FPUA customer.. Any other terminated FPUA account bills, and Internet services powered by gas rather than electricity program for minimum. Of being sick 2 p.m. will be processed and FPUA personnel will be in place including. Phase of St. Lucie County CARES Act funding which is going directly to residents the discretion of FPUA to who! Or mouth with unwashed hands or after touching surfaces is closely monitoring the spread and potential threat posed Coronavirus! 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Transfer service the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI up to 12.... Building at 206 South 6th Street service call center can be made online through our online System! Not touch the Plexiglas we work diligently to protect the health and of... By text reminder email when payment is due the spread and potential threat by... Few links to frequently requested information near you of FPUA customers and staff, protective measures be... Your electronic device through July 24, 2020 service or by filling out the online Budget variance! More than 100 units at Pine with the closure of the building at 206 fort pierce utilities payment extension! 24-Hour Drop Box located on the River it is determined that the work order will be in place, for.
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