We understand the importance of attracting and retaining the best people. Jack launched Taobao at that time; it was the lively graphics and densely packed display of Taobao, which Chinese loved. He established an Internet business Hangzhou Haibo Network Consulting back in 1995. (2013). References Mason, K. (2012). 3. The mass wedding being one example, Alibaba has taken care to offer family-like support to its employees. Consequently, the team was not able to meet the predetermined. Business Horizons, 60(1), 25-34. According to Ford et al. New York, Academic Press. And the wheels aligned. support@phdessay.com. writersbid.net provides writing and research services for limited use only. ast. alibaba. All Rights Reserved. Also, he keeps them motivated. 4. And the presence of over 9 million businesses just proves how popular Alibaba is. 1 Strengthen job rotation system in the key position, Alibaba Group should strengthen the job rotation system to avoid the corruption, especially in some key positions. Upon looking at an old coworker, he realized he doesnt want a future like that. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. Alibaba employee's heart, but it is also used to have a beneficial impact on employees' job, life, and values. co. uk (2011). Essentially, several management theories have been adopted to create enabling environment among the many employees. Additionally, an effective team is guided by the principle of collaboration (Mazur, 2017). Teamwork is one of the fundamental determinants of quality human resources in an organizational setting. //= $post_title 5. The Surgical Technologist, 8 p. 348-353. Bezos, and the founder and executive chairman of Alibaba Group, Jack Ma. (2018), effective teamwork is marked by the principle of reliability. Keywords: alibaba company, autocratic management, conductive management, persuasive management, democratic management. [online] Available at: http://www. 1) Jack Ma adapts charismatic leadership theory. Alibaba also offers unmatched customer service. Retrieved from http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766, Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, Don Reisinger (2016), Fortune, Heres how Apples Retail Chief Keeps Employees Happy, Apple, Motivation, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, Scott Matteson (2014), TechRepublic, 10 things you should know about Alibaba Restrived from https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value http://www.alibabagroup.com/en/about/culture, HR professional, 6 years of experience in training & development, with credential from New York University. Jack tries to make sure that every customer has an experience like no other. one year ago, Posted Required fields are marked *. Although the working environment is always full of stress and difficulties, training provides opportunities for employees to improve themselves and contact with new people which could help them to fit in. This can be illustrated by the following equation: Individuals outcomes/individuals own inputs = relational partners outcomes/relational partners inputs (Adams et al, 1976). The leaders of the group emphasized the benefits of keeping group secrets. In essence, the approach improved sharing among departments allowing a teamwork culture. Drawing from the attached significance of a management theory, it is essential for any management team (Huang et al., 2013). The company also benefits by being able to set up guidelines of what is expected and by rewarding employees they will have employees that are accomplishing more and have a better attitude about their job. What if Alibaba expands its business to the U.S. Generally, when companies expand their business to other countries, they tend to hire local people. The following strategies can help a manager persuade staff members to remain on the job and provide valuable contributions for over 30 years: Also, different employees also require different motivational factors. Meanwhile, with the rapidly increased number of employees in Alibaba Group, the previous culture management has to further improve. Notably, there is a need for team working to enable large companies to remain competitive and realize a return on investment. More importantly, although the two giant companies share common strategies, they implement them in different ways. By continuing well assume youre on board with our 2) Give individuals more freedom - When people feel in control of their lives, they are more motivated and happier. Introduction Human resource management (HRM) means the activities of management in the employment relationship (Boxall and Purcell, 2003). html [Accessed: 02 Nov 2012]. Alibaba Group. Second, they company is willing to provide rewards to employees who have high performance. Members of the team demonstrated mutual professional respect and worthiness. 6. Jack also needed investors for Alibaba to grow. Staff feel happier if they feel valued and are likely to stay within the organisation. Customers Value Co-creation in Automotive Sectorthe Case Studies of BMW Co-creation Lab and Volkswagens Peoples Car Project in China. With the accelerating pace of internationalisation, the number of employees which rapidly increased from 11,700 in 2009 to 24,000 in 2012 has become a significant challenge that threats the development of Alibaba Group (Hua, 2012). Stock options provides employees with the right to buy and sell their stocks in the company. Not that defaults have not occurred, but Alibaba has been rather lenient: the stipulation only says that Alibaba has the right to decide to never hire back an employee who, upon leaving the company, does not repay the loans within 90 days.. When given more freedom at work, employees are happier in their jobs. In Kyukim's blog, he talks about Samsung motivates employees by "threatening" the employees in South Korea. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress | Theme: Pink Touch 2 by WordPress.com. Zimmermann, N., & Matisek, J. Compensation is the total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed as required. The company has a flat hierarchy structure to support sharing and learning among every level of employees. Shalley, C. and Oldham , G. (2004). your own essay or use it as a source, but you need An example of activation would be enrolling in psychology courses in order to earn your degree. For example, for self-improvement Alibaba may provide training, mentoring, and learning to employees. 7 months ago, Posted skills to the HR profession. This helps employees feel valued and can remove animosity between employee and employer. Effective teamwork should acknowledge different diversities like gender, race, age, and colour. Although managers in Alibaba Group have to take responsibilities for the consequences, it cannot be denied that the fraud fully exposed that the lack of internal control, especially the supervision and administration of the management, is one of reasons lead to exacerbate the situation. His career began as an English teacher. Moreover, the article expresses how major companies such as Accenture, Adobe Systems Inc., Deloitte, IBM Corp., Microsoft Corp., have removed the traditional performance evaluation to grow to be the successful business they are today. All rights reserved. However, employees create the best elements crucial in attaining success in the organizational departments, workshops, and business units. They are too abstract and theoretical that are not seen as scientific, feasible suggestions in practice. Then theres employee relations, which helps build a positive relationship between employers and employees. If you are someone who constantly researches theories and methods to implement in your workplace then you must have come across the name McClelland and his motivation theory. Members readily suggested how to work, relate, and be our brothers keeper. Skinner, B. Employees that successful innovate new products are promoted to be the managers of that product division, this ensured that other staff members are motivated to work harder and discover new product innovation as they seek to one day become managers of their developed product lines. Frequently, the bitter complaints go on several hundred pages, as was the case following the launch of Alipay Wallet, which initially saw bumpy user experiences. Poston, B. The Hangzhou, China-based firm inked . com. Moreover, when employees are kept happy and satisfied then their productivity rises as they feel that the company has given them the importance. Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. In todays job market, it is very important that employees can decide if they are productive to their company as well as noticing the areas where they can improve. In addition to competitive salaries, we offer a number of benefits as well as incentives aimed at recognising and rewarding high performance. (1984). Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier model of human needs, often depicted as hierarchical levels within a pyramid. And on that day in 2015, the first 10 minutes saw $1 billion worth of selling on Alibaba. How Alibaba motivates employees? S&F Sicherheit und Frieden,38(2), 112-117. It is not uncommon that employees spend a couple hours of their days on these open discussions. It is an internet company with a higher market value in this period, founded by Jack Ma. But the access to the Internet was minimal and convincing businesses for an online presence was a difficult task. And some employees are with Alibaba for years. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. 27th February 2023. We use cookies to ensure that we give you the best experience on our website. Conversely, lack of purpose in a team infiltrates irrelevancy, diverse ideas, and wastage of ideas. The announcement of the company showed that nearly 100 employees including sales staffs, manager and supervisor, had conspired to the fraud by deliberately helping fake suppliers in China to register with avoiding the company scrutiny and allowing them to defraud oversea buyers on the Alibabas international website (Nytimes, 2011). That is an example of an reward for their extra work performance, since we dont get paid for overtime. In 2009, only 27 shops offered Singles Day sales while in 2015, 40,000 retailers joined the movement. Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, , TechRepublic, 10 things you should know about Alibaba Restrived from, https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value, http://www.alibabagroup.com/en/about/culture, Alibabas & Apples Employee Engagement StrategiesEp.3. However, analysing the issue of human resource management in the view of psychology is an innovative point of this report. View all posts by sudaporn.vittayakul. Notably, effective teamwork is marked by collective information sharing and duty executive. News. The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment and a better job performance. Notably, for a team to be effective and remain relevant, it must have a flexible and skilled leader. Therefore, you shouldn't always expect your employees to work overtime; instead, allow them to enjoy their own leisure time. Moreover, behavioural management theory is adopted in large organizations likes Apple, BMW, and Kentucky Fried Chicken (KFC) (Greve and Argote, 2015). Graduate of Chulalongkorn University. Both the greedy desire and the psychological imbalance are the internal reason behind the problem. ADAMS, J. S. , BERKOWITZ, L. , ; HATFIELD, E. (1976). We travel not to escape life, but for life not to escape us. Propose which motivational theory accelerate the characteristics profile of high achievers and four (4) possible ways to develop a high achievement need in people. hbbd```b``"H XL*Hi` Td,\ 6ADrEHdizlQ)fN RD@: = '?d7 Dewalska-Opitek, A. %PDF-1.7 % More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. On the other hand, Apple highlights in training and learning. He is willing to take a high personal risk to achieve his goal. Besides, through encouraged workers, Alibaba Company has maintained high customer service on the online platforms. Need for Power (nPOW): Influence, Competitive Typical behaviors: Retrieved from https://www.google.ca/search?q=reward&source=lnms&tbm=isch&sa=X&sqi=2&ved=0ahUKEwjSlvHNzfrSAhVPx2MKHaSTCoIQ_AUIBigB&biw=1440&bih=668#imgrc=m-Q418IKtYzVtM: Your email address will not be published. Alibaba covers the lodging and meal expenses of the immediate family members who are invited to join. Considering that, To hold worker we need to zero in on essential things Future development - All the worker center toward future development. Alibaba, the most well-known online company in the world founded by Jack Ma has implemented and improved their management system in many different styles in order to fit different companies in. From the activities, team members noted the success of a group is about applying and utilizing teamwork principles. 2 Establish the mechanism of risk management. 182 0 obj <> endobj But within these 87 years, you cannot change your mind.. Hua, T. (2012). Retrieved from http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. Besides, Alibaba Group has more than 24,000 employees in 70 cities which scattered in China, India, Japan, Korea, the United Kingdom and the United States (News, 2012). Swap Download study resources by swapping your own or buying Exchange Credits. Scholars Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). Maslows Hierarchy of Needs. com (1999). Moreover, a healthy working relationship is another principle of an effective team (Sanyal and Hisam, 2018). @Hengshao90or on Facebook. But they didnt consider the Chinese people and were not appealing to their customers. Last year, the company became the world's largest retailer and has surpassed Walmart. Persistence is the continued effort toward a goal even though obstacles may exist. harmony in order to life, Hrm About Alibaba. com (2012). Alibaba Group Holding Limited has began in year 1999 when the founder , Jack Ma founded the website Alibaba.com, a sales services via web portal that can connect with overseas buyers. 10 minutes with: Explore how the human body functions as one unit in harmony in order to life //= $post_title Low: Fears failure, avoids responsibility. Employees are the most important asset of an organization and organization has the responsibility to keep happy, motivated and satisfied so that their interest does not diminish in work. Aarts (2014), The truth about employee engagement. We store cookies data for a seamless user experience. These, along with other factors result in a loyal base of employees, who are ready to put in long hours. In this decade, no one knows "Alibaba", the largest wholesale site in the world, which is a Chinese-owned website that has become international. Therefore, if Alibaba would like to expand its business to the U.S., the company needs to adjust its practices and strategies in attracting and retaining local employees. Researchers have identified three major components of motivation: activation, persistence, and intensity. Harpercollins. Assuming the organization have optimistic thoughts and future Posted 1 Opportunity. For example, the company holds different interesting clubs to encourage employees to gather and share the hobbies in holidays, e.g. But Alibaba isnt only about the customers; it takes care of the employees too. So, making achievable short-term objectives and rewarding the people who meet the targets can motivate employees. Recommendations 6. How can managers ensure that they encourage a motivated workforce? Even though resources do not directly help create an influential group, it helps realize the objectives and goals of a team. Maslow and Stephens (2000) have posited out that individuals will not spend an inordinate amount of time to think about their salaries if they are fairly paid. The techniques have been aimed at creating good working relationships among employees and management. Additionally, inducing a culture of productivity and employee participation in large companies calls for effective management interventions (Greve and Argote, 2015). Unfortunately, after employees have been satisfied with all these five levels of needs, the worldview, philosophy and value view of them will be generally changed in a climate of corruption. In the shadow of the communist government, the people in China havent been very consumer-minded. Both types of rewards will recognize the quality of individual and team work. Equity is considered when this ratio is equal. Informing a new business-to-business relationship: Corporate identity and the emergence of a relationship identity. aspx? Moreover, the adoption of the theory has enabled the company to attain improved leadership models. Moreover, the report has only provided superficial explanations of the issue because of the insufficient knowledge of Alibaba Group and the limitation of those methods linked with. He paid $4000 to a Canadian man for the domain name Alibaba.com and launched the service in February 1999. 4) Maintain a healthy work-life balanceMotivating employees requires a positive work environment. The team leaders communicated the essence to timely reporting of unprofessional differences between the members of the group. Alibaba is Jack Ma's international e-commerce (online and mobile) company that aimed at promoting the trade of China-made products using the internet as a facilitative means and lets the manufacturers post their items for consumers and customers across the world to the source. Similarly, employees, strategies, synergies, and systems form vital components in an organization setting. 4. International Distribution Policy Comparative Analysis between Samsung and Apple. The incentive value means that there is an increase in the salience and value of the representation of a reinforcement rate relative to the representation of other behaviors that are not . com (2011). How would you retain employees who are sitting on lucrative stock options and could walk out the door tomorrow knowing that they would never have to work another day in their life? Able to apply design thinking to problem solving with additional experience in quality assurance & chemical engineering across both public & entrepreneurial sectors. We use cookies to give you the best experience possible. The country is embracing consumerism, and the motivational success story of Alibaba is an epitome. 1. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. isbn13=9780060548780 [Accessed: 09 Nov 2012]. Risk management of all positions in the internal enterprise is an important part of the management system. With a futuristic mindset, Jack founded Alibaba back then, in 1999. Save time and let our verified experts help you. However, the employees morale is crucial in improving performance. Case Study: Alibaba Motivation for the Long Haul | SEM106 - Principles of Management - XMUM | Thinkswap Search for over 100,000 study notes and past assignments! With the early success of corrupt deals by heads of the sales department at Alibaba, they would have an addictive sense of satisfaction and accomplishment which lead to those guilty behaviours for greater interest repeat again and again naturally. 5 p. 12-13. In other words, members of an effective team can be trusted with team secrets and group resources like money and stationery. Improve the standard system of selection and appointment Alibaba Group should try to improve the standard system of selection in order to ensure the person employed has higher organizational commitment. The Alibaba Company is an online marketing business that bridges wholesalers and retailers all over the world. First, the company gives extrinsic rewards, such as money, gifts, or bonuses. The principle implies that good teamwork plans, learn, works, and celebrates together. And then the stage of needs moves to the third level subsequently-seeking social belongingness in the workplace. However, in the statement said by Mr. Ma, it was not allowed to violate business honest principal or the basic line of company values (BBC, 2012). The collaboration was on another level enabling us to achieve many objectives with ease. 246 0 obj <>stream The Chinese and the American companies emphasize on personal improvement and communication. Aarts (2014), The truth about employee engagement. Follow me on According to the Equity Theory of Adams, an individual will perceive the ratio of inputs to the outcomes depend not only on the absolute value but also in the relative value in order to measure whether himself or herself is treated fairly or not (Adams et al, 1976). It implies that the efforts and ideas are not channelled towards purpose realization. The system is the same as Google AdWords ads pay on the basis of the number of clicks on the ads. If invested in and developed, employees are more likely to feel their social needs are met by being part of a team are well regarded and appreciated for their skill set and therefore motivated to work harder to reciprocate which leads to higher production and efficiency. Belief in an employee is appropriate if they are capable. (2013), managers are entrusted with planning, coordinating, organizing, staffing, and leading. The last level is self-actualization, it may focus on top management how to achieve beyond its capabilities, for example, they can enjoy the bonus based on companys profit. It appears that in this issue managers ignored fraudulent behaviours behind the performance-chasing. Business Management, Iss. There are six core values guide Alibaba Groups operations and operate its culture, which including customer first, teamwork, embrace change, integrity passion and commitment (News, 1999). Greve, H. R., & Argote, L. (2015). 4. The forth level is esteem needs. In Skinnners reinforcement theory, Skinner (1984) has drawn attention to the fact that appropriate reinforcement based on public consequence may influence verbal response. It incorporates their decision-making style, problem-solving mechanisms, and their concerns for the overall globe making them "global leaders." This paper critically compares the implications of their approaches to comprehensive employee motivation and company performance. In his speech, Alibaba used a totally different method from Samsung. Moreover, Jack tried expanding his business in the US. Large companies such as Alibaba, Samsung, and BMW, among other organizations, are characterized by many employees within departments and entire corporations. hb```e``@(1@L-Zst9,@[gn[`e(cr8:":@ Hkm 06?bwLp9odX$r^&%]uzp&x2]^ 'n~q%@ ZY Alibaba employees are motivated through good salary packages and involvement in decision-making. First and foremost among those is transparency. 1 Internal reasons According to the perspective of Abraham Maslow who is well known for the hierarchy of needs theory, the pattern of behaviours based on individual needs (Poston, 2009). / Nature of motivation, Attitude /Motivation in Hindi,Motivation theory . But things changed over the years. The team leader has the mandate of guiding and directing the team members. In the earlier days the names came from novels of Chinese martial arts. A third characteristic of the corporate culture is a sense of family unity. Thank you! At the meeting, employees will summarize what they have done and what they have encountered throughout the week so that others can learn from their experiences. cookie policy. Through the founder, Jack Ma, the company adopted behavioural management theory as a workforce management strategy (Bo and Chan, 2018). Equity theory: toward a general theory of social interaction. Notably, to execute the duties collectively calls for effective strategies. Jack is also committed to the welfare of Alibabas employees. The photos of 100-plus couples celebrating their matrimonials together at one company has. co. uk/news/business-13986308 [Accessed: 1 Nov 2012]. Notably, none of the team members shared group strategies with other teams. alibaba. There are essential principles of effective teamwork. 6. Unfortunately, progress is often disrupted . You may opt-out by, How Plaza Premium Lounges Song Hoi-See Transformed The Airport Experience, Asias 2019 Heroes Of Philanthropy: Catalysts For Change, John Gokongwei Jr, Philippines' Third-Richest Person, Dies At 93, Philippines' Richest 2019: With A Notable Five Deceased, A New Generation Takes The Helm, Philippines' Richest 2019: Six Of The Sy Siblings Land On The List, Replacing Their Late Father As The New No. Workers can be joyful and productive in a surrounding that values the necessity to balance leisure and work (Ranade, 2022). According to chapter 5, it states that employer can motivate employees by rewarding them through several different variable-pay programs. But even by the end of 2000, Alibaba wasnt profitable. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Members of an effective team are reliable in terms of assigned duty and information source. If you continue to use this site we will assume that you are happy with it. Every activity assigned, we did as a team and readily shared. Surprisingly, these allegedly fraudulent online shops account for 1. Alibaba and the 2,236 thieves. Everybody should know Jack Ma and Alibaba, Chinas e-Commerce response to the American Amazon. Therefore, it is easy for them to commit a crime with close interest people once they are lured by short-term profits. Order custom essay Hrm About Alibaba 4 Improve the mechanism of incentives and restrictions Alibaba Group should keep its employees hold the sense of crisis and responsibility and correct the psychological imbalance at the same time, such as using gaming-style leader boards to encourage internal competition or offer appropriate prizes to the most successful one. 1. After 87 years you can marry some else. The motivational success story of Jack Ma started shaping from then. Those who dont know, Singles Day is like a parody of the Valentines Day celebration. Companys leaders sometimes work directly with their subordinates. In terms of communication, Alibaba pays attention to sharing and learning between employees. [online] Available at: http://news. On the other hand, the company may not satisfy the physical and emotional need of its employees. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. Additionally, the event of online fraud has been doomed from the start to some extent. With a net worth of $38.3 billion, he currently holds the title as the richest person in Asia.. Ma's extraordinary leadership skills and interesting success story fascinated the . OK, I've done the questions 1 and 2 as requested. Management Theory Influences Team Working. BA did not make short-term objectives in this strategy, and no plan about rewards for those employees who would help BA achieve the target. People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. And STEPHEN, D. (2003). The significance of secrecy resulted in group uniqueness and creativity. The equity theory of motivation is the idea that what an individual receives for their work has a direct effect on their motivation. 3) PraisePraise is always beneficial. The team adopted the principle of respect and dignity among members. Make more effective use of company resources; coaching costs less than formal training (p. 1). Therefore, it implies that the management team should readily deploy applicable and relevant management theories to create a team working culture. In 1999, he founded the Alibaba Group as a business-to-business, e-commerce platform. The operational analysis of psychological terms. Submit your documents and get free Plagiarism report, (Rate this solution on a scale of 1-5 below). Yun, J. J., Zhao, X., Park, K., & Shi, L. (2020).
