The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. EF Go Ahead Tours Call 800-590-1161 . Submit a complaint and get your issue resolved. That's when we found out it would be around $800 to cancel. In my opinion, this is stealing. All of the complains are legit and yet school districts still send their kids on these tours with EF. I am seeking a full refund, not a partial one. . My son was scheduled to go to Peru on 8/3/2022, today is 7/28/22. . By the first week I was already begging to go home and I kept hoping, thinking and praying that things would get better however they never did. we signed my son up for a trip to England , Paris, and Rome. Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. We went ahead and waited. 4. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. If EF cannot accommodate a revised tour request and/or the group decides not to travel on the original tour, then the group may opt for future travel vouchers. ", On April 23, 2020, Mr. McGrane responded to Mr. Schirtzer, stating: "I stand by my 'worthless' remark. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. We know Southwest will be paying the question is when and if we will be refunded. Call us: Teachers and Group Leaders 800-637-8222 Students and Parents 800-665-5364 Careers at EF View Opportunities I have requested my money back. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). Just don't do it. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. *$490 is the current cost for tours departing on or after October 1, 2023. Wife and daughter were planning to go on a trip to Italy in over a year. UPDATE ON EF CASES AS OF 2:00 PM PDST SEPTEMBER 22, 2021. 4. The communication from EF Tours its grossly nonexistent and generic. The trip is over a year away, today is 4/17/17 and the trip commences June 2018. On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. Click here to get notifications about new complaints of EF Educational Tours. I have traveled extensively with Expedia, always buy travel insurance, and am covered for any thing, from war to terrorism, to a pandemic. Also told cancellation fee is now $400 not the $300 listed. Our only hope now is that our kids have a great time with their class. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. Thats why we prioritize safety, value, This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. This shows EF Tours has no regard for the emotional and physical well-being of children and only has their own financial self interest in mind. To be eligible, the traveler must enroll on a tour at least 110 days prior to the scheduled departure date. The local guide said we could fly to panamaThat was it. I paid over $1,000 and then had to undergo major surgery and had to cancel a year prior to the trip and all I am getting back is $200! On Thursday, March 26, 2020, at 5:59 PM PDST you [previously] wrote to Michael Hassen as follows: Michael, per our earlier conversation, I can confirm that my client is not requiring anyone to sign a release to obtain any of the offered options, including the cash refund option. The purpose of this letter is to confirm the accuracy of the above-quoted written representation before I undertake to advise McGrane PCs multiple individual clients (as well as putative class members in general) that, absent further advice from you to the contrary, they are now free to accept whatever consideration may be tendered them by either or both EFCAL or EFSWISS without prejudice to their future rights to participate in the referenced matter either as absent putative class members or as additional named putative class representative plaintiffs. I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. Chosen by our travelers, these tried-and-true favorites bring destinations to life through culturally immersive activities. If so, I'd like to know.". They cancelled it - TWICE! They even bragged later about being the first one's out on the street), the food SUCKED, and the time spent on the buses was more time spent in the actual locations. EF Gap Year Call 800-726-9746 to enroll. This is meant to help provide a safer tour experience for all travelers, and is a similar process to what many school districts implement for adults who volunteer in schools or chaperone school activities. EF Educational Tours is keeping $700.00 as a cancellation fee. They have stolen from many people, including seniors and students some of whom are in high school or younger. I overlooked all that because it was time spent with my daughter. (EF SWISS Immunity Clause). Due to several life altering disasters I had to cancel the trip 18 months in advance. Rather than refund the trips they chose to wait to see if they can recoup their money. Unfortunately, there isnt a way for us to give Darianne a discount. Our 50,000+ staff and faculty members around the world provide a local presence and are able to react quickly and in person where necessary. Emilia with EF shared that she could not update my status to chaperone and refused to be flexible during a pandemic during unexpected changes due to it being past the 45 day threshold. Has anybody seen anyone of color working in their offices? After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. I too have had a very disappointing experience with the cancellation My daughter is currently Begging to do EF tour with school and I know best price discount removed after booking. Purchase was completed prior to pandemic..tour to Italy. steer clear of this scam! Kinda defeats the whole concept of insurance. Read more here: Camp Lejeune Lawsuit Claims. Risk-Free Enrollment Period Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. But their ads sure reflect diversity! Thank you for your email! If you booked a trip like this as an adult, you would scream from the rooftops for a refund but since these are kids, apparently EF doesn't have to listen because there will be another crop of unsuspecting students waiting to go next year. Company never sent update on requirements for product and refuse to provide full refund. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Please download the PDF to view it: Download PDF. They informed me that my type of service is not recognized and I would not be covered. My oldest son was scheduled to take a school trip to Peru next year. If the group does not travel on the original tour, travel on a revised tour, or receive a Future Travel Voucher, standard cancellation fees will apply. Revised tours must depart within one year of the original tour. opportunities for experiential learning. New travelers traveling between October 1, 2023, and Sept 30, 2024, who enroll during the Early Enrollment period can cancel for any reason up to 14 days after enrollment for a full refund of 100% of the money paid to EF. I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. 3:20-cv-00508-gpc-blm stating: Dear Mr. Schirtzer: As you are aware, I am counsel of record to the named putative class representative plaintiff Natalia Grabovsky and you are counsel of record for EF Institute for Cultural Exchange, Inc. (EFCAL) As you discussed with my colleague Michael Hassen, EFCAL and its co-defendant in the referenced matter, i.e., EF Education First International, AG a/k/a EF Education First International Ltd. (EFSWISS) have been jointly engaged in tendering various types of consideration ranging from redeemable travel vouchers to lawful money of the United States to members of the putative class in the referenced matter to ameliorate any harm caused such putative class members as a result of the inability of EFCAL and/or EF SWISS to timely provide bargained for goods and services to the putative class members and their minor children. 2022 . Every supervisory contact that she has received emails from since 2019/20 , 21 are no longer employed by EF Go Ahead . His high school in the Parkway school district decided to book the tour through EF Educational Tours. And, this hotel was a truck stop on the M1. EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . . EF Educational Tours Call 800-665-5364 to enroll. She was more worried about herself and her family I guess. Evidently, just before the drop deadline, the other boys in our group dropped out because of cost, and he's the lone boy traveling from our school with a group of girls. The first was in 2018. This has to be illegal. EF Educational Tours provides educational, worldwide tours for students and parents. Private Tour with seven travelers (and your group can be as large as you'd like) Free travel! EF TOURS IS A COMPLETE FRAUD. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. My contact has always been through the group coordinator Mary Pope. We have decided to not travel in the US. I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. DO NOT SEND YOUR CHILD ON AN EF TRIP!! Get a travel voucher for his own tour, no thank you, I paid for Global Protection plan i would like a refund. al. EF Tours for High School Graduates Enroll online or call 800-766-2645. We design our class trips to go way beyond the experiences you could have with anyone else. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Safety First Program One thing is guaranteed. Later, we got ahold of them by phone - an unprofessional clerk clearly working at home with tv blaring in background - told us we can only get a refund for all but the deposit s. We advised t hat this is theft since we paid money and got absolutely nothing for it. People are requiredLISTENrequired to purchase the Global Protection Plan. In what universe is this considered acceptable?!?!?!? EF claims that they are the least expensiveYou get what you pay for. Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. Which we were fine with (my nephew and myself). UPDATE ON EF CASES AS OF 9:00 AM PDST April 24, 2020, On April 22, 2020, William McGrane wrote to Richard Schirtzer advising Mr. Schirtzer that his clients, the EF Defendants' ". My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from This company is a scam. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a No at EF responds with a call or in person talk, they avoid emails and make us wait on phone lines. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. IS this the only forum about this place? . Travel can be a big adventure, like exploring someplace new for the first time. These programs apply to tours departing October 1, 2022 or later. Find out more details today at 1-800-438-7672. I purchased piece of mind cancelation at the very beginning of the trip that allows for a full refund. They also charged me $189 for insurance I declined. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. I understand that Will told her she should have received a discount but in a case like this where she became a chaperone at the very last minute, there is nothing we can do. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. It is sufficient that exactly what monies belong to which clients are identified in any wire transfer especially any that involve more than one client. Disappointingly, EF Educational Tours cancelled our summer 2021 tour about a month before our tentative departure date. Or they can redeem it for any other EF travel product. Concerning those individuals who have opted to employ McGrane PC directly on a contingent, no direct fees/costs basis, McGrane PC has a fiduciary duty to protect them from inadvertently being stripped of their rights to participate in the pending class action against the EF Defendants by requiring the EF Defendants to negotiate payments through McGrane PC in such a way as to prevent the EF Defendants from even possibly disadvantaging McGrane PC's clients. I was told to call EF to see what my options are. Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. Meet Carlos, an expert local guide release my refund and return $500 cancelation fee. My son was swimming on a "designated swimming " beach when he was run down by a boat being driven by an employee of the resort that was on the EF itinerary . Readymade tours At present, EF Ultimate Break offers over 70 readymade tours for countries across the world. Especially during a pandemic where these things change constantly. A more personalized on-tour experience. UPDATE ON EF CASES AS OF 3:30 PM PDST MARCH 30, 2020, On Friday, March 27, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. Other EF tour brands. Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. If the case moves forward and settles, anyone affected should receive notice of the settlement with instructions on what to do next. To purchase this plan, please call 800-665-5364 to speak with one of our Traveler Support Specialists. DO NOT USE EF Tours! We will promptly associate local counsel who are licensed to practice law in the District of Massachusetts and thereafter continue to pursue this case under Massachusetts state law for the benefit of everyone we represent except California citizens. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? You get the maximum value out of your voucher when you use it toward travel. (This allows us to partially cover costs related to non-recoverable payments to our suppliers our staff and the investment we have always made and continue to make in itinerary date and destination flexibility.). They want to keep $1000 each child therefore I will loss $2000. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. while including the problematic unconscionable clauses that made sure the bankruptcy insurance being sold if EF Defendants did not perform would never possibly be called on [because the EF Defendants would never have to pay anyone any money anyway] speaks to the unconscionability of the relevant unconscionable clauses for everyone EF Defendants did business with, not just some arbitrary subclass of actual [travel] insurance buyers.Moreover, the CLRA speaks to $1000 fines per violation which IMNSHO, speaks to each of three arguably unconscionable clauses as a separate CLRA violation, making your clients' penal fines exposure $3k per consumer, not just $1k . Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. Unfortunately, I had to cancel his trip because my son switched schools and his old school district could not take a non student out of the country. I don't understand how they can keep any of our money, let a lone $500 each. When I called to cancel his trip I was horrified to find out that despite purchasing the $200 protection plan, my reasoning for canceling the trip was not covered and not only had I paid the $200 for nothing, but they would also charge me an additional $360 cancellation fee. Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. if this is how they treat us before the trip? Cancel for Any Reason** If you're concerned about your rights, you can try reaching out to the law firms handling the case. Emilia Hovestadt This plan includes Trip Cancellation coverage. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. Spring break trip with the school for my two boys to go to Greece and Italy this year. They had the nerve to tell me if I find a replacement that they will waive $300 of the cancellation fees. That is the fact they hawked the [travel] insurance right in their own booking agreement . EF never notified the trip leader or travelers of this cancellation. By way of explanation for the contents of this letter--which was sent with the express permission of McGrane PC's direct clients (and was not written on behalf of anyone who is not a party to an active contingent fee agreement with McGrane PC and therefore does not affect their rights in any way)--it is the opinion of McGrane PC that the present attitude of both EFCAL and EFSWISS towards the loss of consumer rights attendant on consumers' accepting money or other consideration from them is unclear. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year It was an extremely uncomfortable situation and I had to leave the tour. This is ridiculous and really wrong. RIP OFF!! they won't, in any way, help you book your return trips to stay together as a family. Please be advised that each of my clients hereby withdraws any possible agreements they may have entered into with either of the two defendants in the referenced matters. We need to cancel due to medical and we were told we loose close to $800. I don't even know how it is legal to have these moron bastards do business. There are several hidden fees which totaled $1,300! On December 7, 2020, Melissa Douglass filed a Second Amended Class Action Complaint against various EF Education First affiliates. On March 15, 2021, Melissa Douglas filed a response to an earlier filed motion to dismiss filed by the EF Tours defendants. The lawsuit argues that the clause constitutes an unlawful business practice under California law in that: The plaintiff suspects that EFs conduct has affected tens of thousands of consumers. Our tours are curated by world travelers EF's support throughout the planning and trip itself are phenomenal; tour directors are fantastic; having everything planned out and taken care of by a company with years of experience planning authentic educational travel for students makes the whole trip and preparation for it feel doable, and overall you just feel taken care of the whole time. If any location(s) included in the groups itinerary is newly designated as a Travel Advisory Level 4 by the U.S. Department of State; or a U.S. federal or state governmental authority has newly imposed a travel ban to your destination, or newly issued an order requiring a self-quarantine for travelers in your group upon arrival to a location on your itinerary or upon return home from a location on your groups itinerary; your Group Leader or the individual traveler will have the same Peace of Mind options set forth above. Was informed of the price to cancel was $199 not the $95 listed. What a bunch of criminals, these people should all be locked up and forced to go out of business. I can reschedule to next year. Four boys were also booked in a room in London with only a king sized bed! al. I called to see if they would at least just do $1000 for both kids and they told me no. their futures. Thank you, Future Travel Vouchers are transferrable at the face value of the voucher to members of the travelers immediate family or school community. Help Center; How It Works; About EF; Blog; Customer Reviews; Stay connected. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. I had to also pay $500.00 cancellation fee which is ridiculous since there is 6 more months till the trip. Illness and accident coverage The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. Poor communication, date changes, do not uphold refund requests. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. New cases and investigations, settlement deadlines, and news straight to your inbox. 1. EF provides an exclusive Peace of Mind program to account for such situations. As the coronavirus outbreak continues to ripple across the globe, a proposed class action lawsuit has been filed over an educational travel companys alleged failure to issue sufficient refunds for canceled student tours. 8 weeks.It has been 8 weeks so my son contacted the insurance company and was told the money would be put back into our account between June 20 to 25th. The Global Travel Protection Plus planprovides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds Out of that $550, $95 is the none refundable deposit but come on, the rest if ridiculous, especially when the cancellation request is made OVER A YEAR in advance. Cancelled tour Tampa to DC December 28 2023, Student and Chaperone cancelled trip w/o reasonable compensation, I would like a refund, minus my travel protection plan please, I would like to reimbursed for being a chaperone. Informed of the price to cancel Professional Conduct, Rule 7.3 ( c ) her I... Keep $ 1000 each CHILD therefore I will loss $ 2000 they have stolen from people. Stay connected they want to keep $ 1000 for both kids and they told me.! Signed my son and I would like a refund this plan, this reimburses non-refundable ef tours lawsuit... & # x27 ; d like ) Free travel till the trip tested positive for covid were. Is 4/17/17 and the trip is over a year away, today is and... Send your CHILD on an EF trip! that my type of service not... Have a great time with their class, help you book your return trips to stay as... To View it: download PDF any other EF travel product not be covered Krakow and Prague July 2020 experiences! Bring destinations to life through culturally immersive activities this is how they treat us before the trip tested for... Practices, deceptive practices, false advertisement, etc? no one investigating them for not money... Professional Conduct, Rule 7.3 ( c ) lone $ 500 each be as large as you & x27... The group coordinator Mary Pope would receive a check from EF Tours in 2 to 4 weeks for.! Today is 7/28/22 $ 1,300 to speak with one of our traveler Support Specialists to attend anybody seen anyone color... So they could dodge any responsibility across the world provide a local and... If this is how they treat us before the trip meritorious as pled purchase this plan, this reimburses pre-paid... To get notifications about new complaints of EF Educational Tours we could fly to panamaThat was it experience countries... Concerned about her health or welfare and only accused her of being drunk so they could dodge any.! During a pandemic where these things change constantly was never concerned about her health or and... And news straight to your inbox please download the PDF to View it: download PDF some of are... $ 300 cancellation fee which is ridiculous since there is a $ 95 listed yet school districts still their! Been through the group coordinator Mary Pope, including seniors and students some of whom are in high in!, help you book your return trips to go out of business of... Recoup their money very beginning of the trip leader or travelers of this cancellation exclusive! Recognized and I were scheduled to go experience 6 countries however from day one everything to! Refuse to provide full refund, not a partial one EFTours experience: have. Speak with one of our traveler Support Specialists against them for not refunding money tour with seven travelers and. Non-Refundable charge and a $ 300 of the cancellation policy, there is a $ 300 listed seeking. To react quickly and in person where necessary which is ridiculous since there a!. `` beginning of the trip that allows for a full refund 500.00 fee. Action Lawsuits of Professional Conduct, Rule 7.3 ( c ) tour about a month before our tentative date! Refund and return $ 500 each for Global Protection plan me no travel ] insurance in! $ 189 for insurance I declined we Design our class trips to stay as! Month before our tentative departure date my contact ef tours lawsuit always been through group. The cancellation policy, there is a class Action lawsuit against them for fraudulent business practices false. His own tour, no thank you, I 'd like to.! Disappointing that they are the least expensiveYou get what you pay for a pandemic where these things constantly... Dismiss, finding the class claims meritorious as pled our travelers, these tried-and-true favorites bring to! The very beginning of the complains are legit and yet school districts send... To take a school trip to England, Paris, and news straight to your inbox you could have anyone! My refund and return $ 500 cancelation fee one of our traveler Specialists... To Tours departing October 1, 2022 or later decided to not travel in the us of color working their! Is that our ef tours lawsuit have a great time with their class, California Rules Professional. Fine with ( my nephew and myself ) deadlines, and Rome if so, I for. We could fly to panamaThat was it seen anyone of color working in their own booking agreement booked in room... Completed prior to pandemic.. tour to Italy trip due to several life altering disasters I had to cancel $. Planned for next summer, Melissa Douglas filed a response to an earlier filed motion to,. Job and we immediately contacted EF Tours defendants cancel a trip to England Paris. 2:00 PM PDST SEPTEMBER 22, 2021, the traveler must enroll on a trip to on! Non-Refundable charge and a $ 95 non-refundable charge and a $ 300 cancellation.! At the very beginning of the cancellation policy, there is a $ 95 non-refundable charge and $... Programs apply to Tours departing October 1, 2023 travelers missing any payment deadlines must pay incurred... Both kids and they told me no contacted EF Tours in 2 to 4 for! One investigating them for fraudulent business practices, deceptive practices, false advertisement, etc etc... You get the maximum value out of your voucher when you use it toward.., Paris, and Rome first affiliates of mind cancelation at the very beginning of the with. Was time spent with my daughter and the trip for not refunding money booking agreement traveler Specialists. Specified in the plan, please call 800-665-5364 to speak with one our., like exploring someplace new for the first time are legit and yet school districts still send their kids these... 2:00 PM PDST SEPTEMBER 22, 2021, Melissa Douglas filed a response to earlier... ( c ) provide full refund Second Amended class Action Lawsuits seven (... Also pay $ 500.00 cancellation fee is now $ 400 not the $ 95 listed listed... That is the fact they hawked the [ travel ] insurance right in their own booking agreement,,... C ), reproduced, republished, uploaded, posted, transmitted, or distributed in any way help. With this unethical greedy unprofessional company, ever and definately do not pay them any money to this! For us to give Darianne a discount was it the District Court the! Do next is how they treat us before the trip commences June 2018 EFTours. Release my refund and return $ 500 each the world provide a local presence and are to!, let a lone $ 500 each should all be locked up and forced to to! Keeping $ 700.00 as a family they wo n't, in any way maximum value out of your voucher you. Contacted EF Tours defendants they can keep any of our money, let a lone $ 500 cancelation fee decided... School Graduates enroll online or call 800-766-2645 for Tours departing October 1, 2023 fee which is ridiculous since is... Another ef tours lawsuit attending the trip to $ 800 to cancel any way anyone... Such situations pandemic.. tour to Italy in over a year how they treat us before the trip that for. Communication, date changes, do not uphold refund requests eligible, traveler. Travelers of this cancellation private tour with seven travelers ( and your group can be as large as &! Rules of Professional Conduct, Rule 7.3 ( c ) on March 15, 2021, Melissa filed. Class trips to go experience 6 countries however from day one everything seemed to go Peru. Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3 c! Around $ 800 to cancel a trip to Italy copied, reproduced, republished uploaded. Members around the world provide a local presence and are able to react quickly and in where! Call EF to see if they would at least just do $ 1000 each CHILD therefore will! Payment deadlines must pay any incurred late fees to qualify for this program, finding the class meritorious!, republished, uploaded, posted, transmitted, or distributed in any way, help you book your trips... Product and refuse to provide full refund Action lawsuit against them for fraudulent business,... Were told we loose close to $ 800 in the us would like a refund communication EF. Faculty members around the world some of whom are in high school Graduates online. Guide release my refund and return $ 500 each her family I guess $ listed... Reimburses non-refundable pre-paid payments people should all be locked up and forced go. School in the plan, please call 800-665-5364 to speak with one of our Support! Understand how they can redeem it for any other EF travel product to Tours departing October,. Had the nerve to tell me if I find a replacement that they will waive $ 300 listed within! ] insurance right in their own booking agreement, an expert local guide release my refund and return $ cancelation! It was time spent with my daughter that our kids have a great time with class... Students some of whom are in high school in the us motion to dismiss, the. From many people, including seniors and students some of whom are in high school younger... A class Action Complaint against various EF Education first affiliates replacement that they will waive $ 300 fee... 500 each and I would like a refund it Works ; about EF ; Blog ; Reviews. Since 2019/20, 21 are no longer employed by EF go Ahead they treat us before the trip positive... If I find a replacement that they are the least expensiveYou get what you pay for Support.
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