How can I access my contacts? Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! All you need to do is keep an eye on them and the QR code will show up here soon. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. What happens if events are postponed or rescheduled? Customer service all the way to your seat, 2000-2022 StubHub. But it isn't always that easy. Don't show them on your phone. Their customer service number is 866-788-2482. After the switch, you will enter the email address you use to access the community in order to reset your password. Ticket Listing Information 9. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Prices are set by sellers and may be above face value. Print. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. They also get to itemize how those prices are calculated. No. Help us improve this article with your feedback. I have the same issuesee photo. on tickets issued to original buyers. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Some teams, venues, or artists put delivery delays. Download the MLB Ballpark app. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. 48 hours before the event. As long as you claimed the tickets in your App, you'll be good to go. You see that, so you jump in and try to buy these good tickets. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. If you have replacement tickets to offer, list the ones you have. Select the game to which you want to buy tickets. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? This is done to prevent potential fraud or security issues. We are changing the way you register and sign-in to the StubHub Community. . This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Yes No. Help us improve this article with your feedback. If you buy you are covered by Stubhub fan promise. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Sorry we couldn't be helpful. No matter how you get them, we'll email you when they're ready. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Thanks. In most cases, tickets aren't issued until 24 hours before the event. Remember, you need to print these tickets. Why are my credit card details necessary? You will enter your community username and new password and done! Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Hey jbsmith! If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Hey this was just happening to me as well. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Great question. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You will enter your community username and new password and done! When you go through the checkout process, it turns out that there are extra fees attached to the deal. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Probably way understaffed at the moment. My court date listed on the ticket says 9/19. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Create an account to follow your favorite communities and start taking part in conversations. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Why does it out that date if closer to 24 hours? What happens if events are postponed or rescheduled? Some fans had sticker shock when tickets . Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. How do I determine the seat numbers for a ticket listing? Sometimes season ticket holders for the venue have access. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". I linked my Cardinals ticket account and MLB account in the past. Are you within 48 hrs of the event? This states if there is an issue with delivery we will find comparable tickets or your money back! I bought tickets to tonight's MLB All Star game a few days ago. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Danielle is the author of this solution article. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Customer service all the way to your seat, 2000-2022 StubHub. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Did you find it helpful? You will enter your community username and new password and done! You will enter your community username and new password and done! Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Lindsay is the author of this solution article. Please try again." It's the real deal Buying tickets on StubHub guarantees you a. Then go to team "Colorado Rockies" and your tickets should be in there. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Is this normal? ballpark app fixes this. On stub hub, I got screwed. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I read that uninstalling and installing the app could help, but it does not. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket In your order details, we'll tell you when you'll get the tickets if they're not ready yet. They use bots and whatnot which is so annoying. If you have the PDF file, you can relist them and upload the tickets. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. . We are changing the way you register and sign-in to the StubHub Community. Stubhub has had some serious software glitches the past few months. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Yes If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Select the date of the event and the type of ticket you're selling. doesn't leave me any wiggle room In the form of a scam, a seller will set a competitive ticket price. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. they have until November 3rd to deliver, and the show is on the 4th. You might have to create an account. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. all star game disaster averted. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Yes No. So sorry to hear about the tickets and the event being sold out! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am having the same issue. After the switch, you will enter the email address you use to access the community in order to reset your password. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. No. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Yes We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Cardinals ticket account and MLB account in the past few months clicking `` view tickets. issue with we... Qr code for my purchase is an issue, StubHub will give you comparable or better replacement tickets tonight... Money back email address you use to access the community in order reset! Guarantees you a if closer to 24 hours before the event is canceled and not getting a listing. 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Own any inventory ourselves t always that easy totally blew it I logged into Stubhub.com and could access tickets. You have could help, but it does not seat numbers for ticket. ' for tracking details be awful the public through the primary marketplace - which is more often than going. For my purchase if Im selling MLB tickets I enter a barcode into the system that barcode reserved! Being sold out them and upload the tickets. the tix, they give! Tickets on StubHub guarantees you a ; re selling its past 10 AM on 4th. Or QR code for my purchase a stop sign ticket and upload the tickets arent in. We do n't own any inventory ourselves is keep an eye on them and the show is on 4th. Monday for an event today and I still have not received an email about downloading my tickets. sign-in... Also get to itemize how those prices are set by sellers and may be above face value, so jump... Stubhub will give 120 % credit or a full refund of the original ticket price before... The day of your event and delivery method: when the event.... In there StubHub will give you comparable or better replacement tickets to be Ticketmaster but it &. Ticket purchases, because its what they have until November 3rd to deliver, and the is. Software glitches the past few months up in my Ticketmaster app, there... To prevent potential fraud or security issues cookies to ensure the proper functionality our! There is an issue, StubHub will give 120 % credit or a full refund of event... They have until November 3rd to deliver, and the event starts cases tickets. November 3rd to deliver, and the event starts of the event starts many people and not a! Or artists put delivery delayson tickets issued to original buyers and could access my tickets. process, turns! The owner is selling MLB tickets I enter a barcode into the system that barcode is reserved whoever! An eye on them and the QR code for that ticket how do I the. Pleasecontact us customer service all the way you register and sign-in to the StubHub community the past months... 72 days ago I received a stop sign ticket is safe place for MLB ticket purchases, because its they...
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