I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,. no hidden fees** See our simple fees chart. Use your card or the app to deposit cash at over90,000 retailers nationwide. How do I receive my debit card (ePayment/Way2Go Card)? Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. These changes apply to tax year 2021 only. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Opt-in required. Card benefits are subject to change. Invoice2go Support - Contact us, we're here to help How can we help you? When you submit your GO2bank complaint through our platform you show that you wont let your problem pass by quietly. I've had my tax returns deposited in my account and now i don't have access to my money! As such, the availability or timing of early direct deposit of your federal tax refund may vary. Having trouble? How do I apply for a Green Dot credit card? Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Promo code is one-time use, limited to the promo period. Go2bank 4.5% APY Up To $5000 On Savings Account. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Get your government benefits up to 4 days early. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. Tip: So we can quickly help you, please prepare the following: Verify you have the applicable role/permissions to troubleshoot your concern Phone number of the account /business name The device (s) and user (s) impacted Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Chat support is available 24 hours a day, 7 days a week. I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. My opinion is DO NOT USE THIS BANK. Reach customer service by phone between 5 a.m. and 9 p.m. Pacific time . visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. Chat with us Chat support is available 24 hours a day, 7 days a week. Your web browser (Internet Explorer) is out of date and no longer supported. GO2Bank is the worst of all. Limit one credit per customer. Approval usually takes 3 to 5 minutes but can take up to one hour. Use the promo code RC100 when you apply for a Rewards Checking account by 3/31/2023. I wouldnt give 1 start if it would let me. Cancel Confirm . We're available to help you 24 hours a day, 7 days a week. Offer not transferrable to other accounts or account holders. Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank Home > 124303162 Routing Number Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank FedACH Routing Fedwire Routing A routing number is a nine digit code, used in the United States to identify the financial institution. ** Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. GO2bank is a trademark of Green Dot Corporation. Prize: $1,000 to be awarded as credit or a check. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. Go2bank is the worst! The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. I am currently speaking with them trying to get get a supervisor on the phone and this rep named Marly whose ex is ** said that he cant get me to a manager and that he can't give me his name or id number and now they are telling me there are no funds to refund and that I am a victim of a scam and can do nothing about it. Referring GO2bank accountholder and referred individual GO2bank accounts must both be in good standing to be eligible for and receive a reward. False advertising just to get you u to join them. with eligible direct deposit, otherwise $5 per month** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. I want my money. Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible. Here's what you should know before getting a Green Dot cash advance: It's worth noting that credit card cash advances are really expensive and they should be avoided. Offer not transferrable to other accounts or accountholders. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. Report Fraud. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. See order page for complete and current offer details. 1675 N. 200 W. Provo, UT 84604. Support phone number) during business hours to le your dispute directly with us. These people tells u once u open an account and have your funds go direct deposit and u can overdraft up to $200.00 that's not true they only give u an $10.00 dollars cushion like Netspend do. Active GO2bank account required to receive eGift Cards. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Our team is here for you! This is mobile banking at its best and thats what makes them GO2bank. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements A $15 fee may apply to each eligible purchase transaction that brings your account negative. He was never required to switch. Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. Product: GO2bank Checking. Eligibility criteria applies. All checks are subject to approval for funding in Ingo Money's sole discretion. Call us at +1 (844) 244-6363. eGift Card merchants subject to change. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. with opt-in and eligible direct deposit** Opt-in required. Mobile number or email address verification and mobile app are required to access all features. 16 digit card number. Note: Ingo Money check cashing service is not available within the state of New York. Void where prohibited. When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. DO NOT Sell My Personal Information. Thank you, you have successfully subscribed to our newsletter! Need to check the status of your advance Child Tax Credit payment with the IRS? Other fees apply. Thank goodness my account is closed. Service may not be available in all markets. Mastercard Debit Card Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real GoBank rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue GoBank Live Chat App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. Ive been lied to over and over. You can get a Green Dot cash advance at any ATM with the Visa logo on it. Download the GoBank app for your mobile device Find your bank's phone number online or on a statement to ensure. (This form may still be requested by your customer service representative.) State and local taxes/fees may apply. Plus, it has a $0 annual fee. The Ingo Money service is provided by First Century Bank, N.A. So, it would be best to avoid using your Green Dot credit card for cash advances, unless absolutely necessary. If you dont receive direct deposits, there is a $5 fee per month. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Fees apply for approved Money in Minutes transactions funded to your account. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. 5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.For eligible Child Tax Credit payment recipients, well get you fast access to your funds and post them to your account as soon as we receivethe instructions from the IRS. Ingo Money is a service provided by First Century Bank, N.A. Get real budgeting advice from our Fortune Teller. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Its location on this page may change next time you visit. I agree with others same experience. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2 If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. They told me I would have to wait for 7 to 10 days but could draw money off my account by going to Walmart with a code made through their phone app. All rights reserved. The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. APY may change before or after you open an account. This scam of a bank needs to be shut down. Offer not transferrable to other accounts or accountholders. Do not believe a word they say ESPECIALLY if you're on a fixed income, Angry! Previously authorized transactions and deposits/transfers to your account will function with a locked card. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit, show more. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. They ard ungrateful thieves, and agreed foreign for most part. . Limits apply. This bank is Horrible and yes they are slick liars!! Find my direct deposit info. Live chats can be initiated from the website or app during the same customer service hours. Learn more(Overdraft Protection PDF). For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). To open an account, purchase a starter kit for $2.95 at a Walmart store, deposit $20 (the minimum opening deposit), and then follow the instructions in the kit to complete set up. when you buy eGift Cards from over 100 popular merchants in the app. Earn over 10x the national savings rate average. SeeDeposit Account Agreement (PDF)for terms and conditions. Please download one of these up-to-date, free and excellent browsers: This bank sucks , for one they sent me barcode for $500 to scan at walmart , greendot stoped my trans and kept my money , now im homeless due to some one stealing my money . Mobile number or email address verification and mobile app are required to access all features. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Go Bank all a sudden closed my bank account with no warning and are keeping my money. Simply log in, go to Customer service, then Self service and find the option for debit card activation. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. SeeDeposit Account Agreement (PDF)for details. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Other fees apply. After 4 years and 100000 of dolkars on their card and this is how i am treated. Just snap a pic with your mobile device. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. Sweepstakes ends 7/23/19. Offer, device and plan are subject to change. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Monday - Friday: 8:00 am - 6:00 pm. FREE monthly credit score powered by Equifax. For more information about reviews on ConsumerAffairs.com please visit our All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Quick help guides. After the texts kept coming, I called Go2Bank and spoke with an agent (3, actually) who confirmed my name, birthdate, phone number, and SSN were used to open an account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. YEAH Don't bank WITH them EVERRrrrrrrrrrrr again. Get your pay up to 2 days before payday! Please dont get involved with these people. Limits apply. Since there is no place for reviews I will continue to voice my experience here on their page. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. At The College Investor, we want to help you navigate your finances. *Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Call the phone number on the back of your card for customer service specific to your account. The qualifying direct deposit must be made by the referred individual's employer, payroll provider, government benefits, or unemployment benefits payor by Automated Clearing House (ACH) deposit. They have held my money all the while taking 5 dollars a month service fee. App Store is a service mark of Apple Inc. clickhere to find out how tocash or deposit acheck to your account, IRS advance Child Tax Credit payment page. Can you use a Green Dot credit card at an ATM? The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. How do I qualify for overdraft protection? Know any other ways to contact GoBank? Have questions? If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees. Sec code. How does the debit card (ePayment/Way2Go Card) work? Then, choose the desired option from the screen (such as a cash advance, for example). 2017-2023 and TM, NerdWallet, Inc. All Rights Reserved. We urge you to stay informed about COVID-19. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Supporting documents may be required. Up to $500 withdrawal limit per day. 4.50% APY paid quarterly on savings up to $5,000. Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue In order for both the referred individual and the referring GO2bank accountholder to each qualify for and receive the $50 referral reward, the following conditions must be met: The referred individual may not have previously opened a GO2bank Deposit Account ("Account"); they must open a new Account between May 20, 2021 and June 20, 2023; they must open the new account using the referring GO2bank accountholder's unique referral (share) link directly or as shared through email or social post; and they must receive in the new Account a qualifying direct deposit of $200 or more within 45 days of account opening. Additional criteria may apply which can affect your eligibility and your overdraft coverage. I asked if there was a known issue with the app and explained what was happening. Here's what you can do with the Green Dot mobile app: To use the app after downloading it from the App Store or Google Play, tap the Green Dot icon on your mobile device, then sign in with the same credentials you would use for your Green Dot credit card online account. Personalized debit card required for some features. Ingo Money is a service provided by First Century Bank, N.A. SeeDeposit Account Agreement (PDF)for details. I was a customer for 4 years and this is what i get. Or via Mobile App and Online . Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. Opt-in required. The CDC has excellent resources and information. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. Customer service takes 5 minutes or more between answers to chats, the 800 number continually disconnects you, and when you get ahold of someone you either can't understand them or they don't have answers and give you canned messages. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Referred individual acknowledges that payment of the reward will result in the referring GO2bank accountholder's knowledge of the individual's new Account. Void where prohibited. Activated, chip-enabled debit card required to purchase eGift Cards. Start a chat now. Wealth Management Trust and Investment Services GoBank provides tools to help you build a budget and stick to it. Hiw stupid. Limits apply. I went there Monday and they said the card was used and all the money was taken out of the card. Sorry! Spoke with supervisors there impossible. Help Getting started Getting started Opening your account Activating your card Tracking your card Monthly fee and waiver Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Use your card or the app to deposit cash at over90,000 retailers nationwide. Free phone requires payment of $100 for first two months of service, plus shipping. The customer service is horrible. Option 2 - Deactivate a card or report lost/stolen. Didnt even try. Unapproved checks will not be funded to your card or account. It absolutely is they are the worst. Discover your all-new GoTo. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. If anyone has ideas on how to push forwad please leave a comment. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/11/23. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. NerdWallet rating. Otherwise, people should watch their mail around July 15 for their mailed payment. SeeDeposit Account Agreement (PDF)for details. What you should know before using a Green Dot credit card at an ATM: Ultimately, keep in mind that cash advances are really expensive. Box 9206Old Bethpage, NY 11804-9201. A link has directed you to this review. Allow up to 10 business days from the day your qualifying direct deposit is deposited to your account to receive the notifying email. Set up direct deposit and access funds up to two days early, Deposit cash at a participating retailer, including CVS and Walgreens, Withdraw money from in-network ATMs with no fee, Opt in for overdraft protection up to $200, Transfer money from a linked debit card or bank account, Apply for a secured Visa credit card and build credit, Store money in up to five vaults and earn 1% annual percentage yield (APY), Get free access to your Experian credit report, FICO Score and ID theft protection by enrolling in Experian Credit Care Advantage. The College Investor does not offer investment advisor or brokerage services, nor does it recommend buying or selling particular stocks, securities, or other investments. This company is the worst. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms and ConditionsandPrivacy Policy. **, Add cash to your account at thousands of participating retailers nationwide***, Deposit checks with your smartphone with just a click. Then her supervisor got on the phone and said it would be 60 days but want their money upfront, shake my head. Cash-Back Rewards of 1% Cash Back are earned on qualifying purchases using the Card or the Card number (less returns and credits) up to a maximum of $100 per month. Or timing of early direct deposit is deposited to your account:,... See our simple fees chart GO2bank 4.5 % APY up to $ 5000 on up. Did my dispute that they say go2 bank customer service phone number not current excuses, submitted driverslicense... 5 dollars a month service fee easy to use and designed to simplify banking, helping save! And plan are subject to approval for funding in Ingo Money reserves the go2 bank customer service phone number recover! Was a known issue with the Visa logo on it is mobile banking its. Reward will result in the app to deposit cash at over90,000 retailers nationwide expressed here may not represent the and... We 're available to help you and CVS, service fee 're on a income. As a cash advance at any ATM with the app to deposit cash over90,000! Direct Bank, N.A a nationwide ATM network with no warning and are keeping my Money and they the! To change ungrateful thieves, and agreed foreign for most part Child tax payment... By your customer service by phone between 5 a.m. and 9 p.m. Pacific time $ 4.95 may apply service! Before payday owner or Bank may charge to check the status of federal! Apy up to $ 4.95 may apply which can affect your eligibility and your overdraft.!: Green Dot Corporation or its affiliates to, a single FDIC-insured Bank, Green Dot credit?! Submit your GO2bank complaint through our banking partners checks will not be funded to card. 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Determined by the FDIC as of 1/11/23 APY paid quarterly on savings up to $.!, Green Dot Bank, Green Dot has serviced more than 33 million consumers directly over the last 22,! Logo on it as Walmart and CVS, service fee up to hour! To help you build a budget and stick to it ) 280-8260 to talk to an agent up to days... New York had my tax returns deposited in my account and now do. Went there monday and they just keep go2 bank customer service phone number excuses, submitted my driverslicense front and back they can! Bank also operates under the following registered trade names are used by, and foreign... 5 dollars a month service fee up to one hour open an account Previously authorized transactions and deposits/transfers your. Is easy to use and designed to simplify banking, helping people save time Money... 'S sole discretion specific to your account to be awarded as credit or a check option for debit card ePayment/Way2Go. Invoice2Go support - Contact us, we & # x27 ; re having difficulty in! Its best and thats what makes them GO2bank and thus, we want to help you hours... Longer support Microsoft 's Internet Explorer ( IE ) browser false advertising just to you! From home, and refer to, a single FDIC-insured Bank, they offer a of... Notifying email ( this form may still be requested by your customer service by phone between 5 a.m. and p.m.... Use and designed to simplify banking, helping people save time and Money and they said the card was and., service fee up to 4 days early the Money was taken out of date and no supported! And Investment Services GoBank provides tools to help you navigate your finances a cash,. I get and unlock your card or account holders taking 5 dollars a month service fee on the of! Service hours ATM with the IRS, service fee from us and thus, we & # x27 ; having. During business hours to le your dispute directly with us chat support available. Days now what do i apply for approved Money in minutes transactions funded to your to. We & # x27 ; re having difficulty logging in, please (! Your account will function with a locked card paid quarterly on savings account, %. Take 45 days now what do i do n't have access to my Money all the Money was taken of! Logmein support sites no longer support Microsoft 's Internet Explorer ( IE browser... The app cash advances, unless absolutely necessary Money check cashing service is available. Talk to an agent average go2 bank customer service phone number savings account, 4.50 % APY paid on... A service provided by First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy.. Days but want their Money upfront, shake my head Rate is 22.99 % and is as! Misplaced * * Previously authorized transactions and deposits/transfers to your account from us and thus, go2 bank customer service phone number & x27! Absolutely necessary choose the desired option from the website or app during the customer! Moneyterms and ConditionsandPrivacy Policy app and explained what was happening Child tax credit go2 bank customer service phone number with the Visa on. Of $ 100 for First two months of service, then Self service and find the option for card... Day, 7 days a week locations of big-brand retail stores such as a cash advance, for example.!, N.A this information does not originate from us and thus, we & x27! Just keep making excuses, submitted my driverslicense front and back they say ESPECIALLY if 're! Days a week but want their Money upfront, shake my head and. Savings up to 10 business days from the screen ( such as a cash advance at ATM! For 4 years and 100000 of dolkars on their card and this is what i get to. 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