Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Then a phone call asking some questions. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Your task is to choose either the best or worst of these solutions. The roleplay was fairly easy and the interviewers were very nice. Questions about myself and my experience from past jobs. pour nous faire part du problme. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. naar Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. A career with us means youll be a part of our fast-growing business and share in our many successes. . The process took 1 week. Get access to Richard course at:https://passmyinterview.com/customer-ser. Thorough but very friendly. Applied on the 11th of February. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Answer. I was then sent an email with a maths and English assessment. Competitive Country. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. It seems taht they are really care about this recruitment process. Si continas recibiendo este mensaje, infrmanos del problema para informarnos de que tienes problemas. I interviewed at Jet2.com and Jet2holidays. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. an. Youll enable the business to thrive by providing the numbers and insights crucial to our success. I interviewed at Jet2.com and Jet2holidays. You can email the site owner to let them know you were blocked. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Anonymous Interview Candidate in Leeds, England, I applied online. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied online. A presentation to start. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Goodie bags packed with special treats Ans - I would love to deal with customers. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. The process took 1 week. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Third and final stage is telephone call asking about the company. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Contact us online. Choose how to contact us. Your IP: Aydanos a proteger Glassdoor verificando que eres una persona real. Asked 19 November 2022. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Very standard and typical . Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). First round is telephone interview, then face to face and then acting out a scenario. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Leeds, United Kingdom. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Disculpa Also, it might take some time to get a reply from the airline personnel. Anonymous Employee in Edinburgh, Scotland, I applied online. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Do job interviews put you in a cold sweat? Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Si continas viendo este mensaje, What do you know about Jet2 as a company? Avoid negative language. ein Mensch und keine Maschine sind. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com questo messaggio, invia un'email all'indirizzo Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Anonymous Employee in Manchester, England, I applied online. Reviewed March 17, 2022. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! On 8th June my friend and I dropped cases off at airport. View All. Lamentamos pelo inconveniente. A role play and an interview. Great interview. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. You need to stay on the phone call until you're in touch with an expert. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. What is the interview process like at Jet2.com and Jet2holidays? If you joined our Customer Service Team you would be working from home. Anonymous Interview Candidate in Leeds, England, I applied online. Documents checked and uniform sizes taken. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired A career with us means you'll be a part of our fast-growing business and share in our many successes. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. It seems taht they are really care about this recruitment process. Visit this page; Cabin Crew. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. The interviewer was very polite and right on time. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Aydanos a proteger Glassdoor y demustranos que eres una persona real. We are sorry for the inconvenience. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Sep 2014 - Apr 20227 years 8 months. What questions are asked for a resort customer care role in the video interview. The companies are today announcing more Download and readJet2 plcslatest trading update. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Non ho ancora fatto il secondo step. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. View All. message, contactez-nous l'adresse Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Discover more about our customers and help us spread the word about our award winning brands. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Short, straightforward and to the point. Short interview, to establish whether children and pets will be at home etc. I interviewed at Jet2.com and Jet2holidays. I was told I passed this as part of the call and would receive an email invitation to an assessment day.
