Told no gp appointments and if still in pain go to a walk in. Jan Rimmer Many of the staff had worked at the practice for a long time and knew the patients well. Dr R Milligan West Derby Medical Centre is one of many places in the 'Medical centers' category that earned its own significance in city's life. Be a leading medical organization solicitous about its budget management. Jan Rimmer Thankyou for taking the time to let me know of your problem as we can ensure this doesnt happen again We have not inspected this provider. The cookie is used to store the user consent for the cookies in the category "Other. the service is performing exceptionally well. the service is performing well and meeting our expectations. Find out how to manage your problem at home. I attended for a prebooked face to face meds review ,unable to report in on automated system , approached the receptionist who checked computer screen she said you've not got an appointment dear . Jan Rimmer I am alarmed clinicians at this practice can be so cheap that they can't afford to change the printer cartridge or too lazy to bother to do it. Jan Rimmer There's no need for the service to take further action. Good Doctors Liverpool Liverpool West Derby Medical Centre West Derby Medical Centre 3 Winterburn Crescent Liverpool Merseyside L128TQ email: west@nhs.net reveal web: www.westde reveal phone: 01512283768 (ext. I'm extremely satisfied with the quality of care I received from you and your staff. Head of Business and Operations, by Dr Jonathan Maher - Posted on 08 April 2023. we have taken enforcement action. Doctor arrived quickly and with a very pleasant and a most professional manner gave me a complete examination diagnosed problem Thank You. I have spent every morning this week on the phone on hold to try and get an appointment and even called into the surgery to book at reception at 8am and no appointments available because they are using the app instead but me and many other patients are not able to book on the app therefore we are never able to book an appointment whatsoever! the service is performing exceptionally well. Recent experience was appalling, after suffering with symptoms for several days, contacted 111 for advice - told to get a gp appointment asap. Thankyou for your kind response , I am so pleased you were happy with our teams response to you today and that they were able to help you COVID-19 Quick Screening Continuously Available at FMP. Necessary cookies are absolutely essential for the website to function properly. If you could provide further information , I am happy to investigate this incident Ensure care and treatment is provided in a safe way to patients. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Constipation has a significant impact on a child, both physically and psychologically. Tried ringing, no luck, filled in an E consult Wednesday morning, told hear back by Thursday evening - no call. Report review titled Waiting time as unsuitable, by Anonymous - Posted on 08 December 2022, Cant ever get an appointment, cant ever get through on the phone always at least 30 mins on hold no matter what time you call. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Due to the information provided , I am unfortunately unable to help you further and I am unclear as to why you have been left ' without a GP ' Check opening times for more details. Kind Regards West Derby Medical Centre 3 Winterburn Crescent Liverpool L12 8TQ Quick Links: Register to join the practice Order your repeat prescriptions Book your next appointment Leave Us a Review We are a large GP practice situated in West Derby, Liverpool! No rating/under appeal/rating suspended View NHS information about opening hours, contact details, directions, appointments and GP service details. However, information about verbal complaints made and actions taken were not recorded. We have a patient list of over 13,000 Liverpool, Doctors at the practice are first class unfortunately their work is let down at front of house . Why was I made to wait a week to be told this? Beagle Bay Community Health Centre General practice service Ph: 08 9192 4914 Open today 8am - midday 1pm - 4:30pm Closed now Broome Doctors Practice General practice service Ph: 08 9193 7933 Open today 8am - 5pm Closed now Kimberley Medical Group General practice service Ph: 08 9157 9860 Open today 7:30am - 5pm Closed now Contact Name: Reception Telephone: 0151 228 3768 . Get alerts when we inspect. If you could please contact the surgery on 0151 317 6310 , we would be happy to help you resolve your problem I attended for a prebooked face to face meds review ,unable to report in on automated system , approached the receptionist who checked computer screen she said you've not got an appointment dear . The system will not let you book any appointments on-line if you already have an appointment booked with a doctor or nurse. Map and contact details. At least one standard in this area was not being met when we inspected the service and. The city of Ho Chi Minh City took responsibility for the construction of the Heart Institute. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Thankyou for your posted comment Any other browser may experience partial or no support. L12 5LT, In Patients needs were assessed and care was planned and delivered in line with current legislation. The Vietnamese assistance was also very Woke up day two in Saigon. Conducting staff interviews using video conferencing. J Rimmer Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services, Download full inspection report for West Derby Medical Centre - PDF - (opens in new window), Download evidence table for West Derby Medical Centre - PDF - (opens in new window), Published Analytical cookies are used to understand how visitors interact with the website. When the letter was opened the printer ink on the letter was so faint it was illegible. Waited in a queue for over 20 minutes to retrieve a urine sample pot. Thankyou for your feedback I saw the GP who asked me to go straight to hospital and provided a sealed letter of the consultation just undertaken to be passed on. It can honestly be difficult to. Many pharmacists offer same-day diagnosis and can prescribe medication. Your 24/7 Comprehensive Virtual Healthcare, COVID-19 Quick Screening Continuously Available at FMP, Emergency Ambulance Service in Ho Chi Minh City. Start your new career right now! Review of patient records identified shortfalls in the monitoring of some care and treatment. You also have the option to opt-out of these cookies. Suspended ratings are being reviewed by us and will be published soon. This establishment provides services at the following address: United Kingdom, Liverpool L12 8TQ, West Derby, 3 Winterburn Cres. Kind Regards But opting out of some of these cookies may affect your browsing experience. Browser Support Requires improvement Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I have witnessed painful moments during treatment when someone recovering from a manic phase realises the implications and consequences of their behaviour. the service is performing badly and we've taken enforcement action against the provider of the service. Hopefully Ill get everything sorted in one call. It is never pleasant to go to Am very glad to hear the result. Practice Director. Don't panic if you are an F0. Absolutely disgusting service, Report review titled Absolute worst practice as unsuitable, Dear Patient The Care Navigation team are all fully trained members of staff in navigating and supporting patients and I am surprised to hear this language was used when greeting you at reception Should consider making it easier possible putting them out for patients to collect themselves like the repeat prescriptions thats much easier now. You can also cancel appointments via Patient Access without having to call the surgery. This cookie is set by GDPR Cookie Consent plugin. 2592900) Doctors Debbie Administrator Val Administrator Dr Rachel Graham General Practitioner Dr William Guest General Practitioner I would just like to extend my thanks and appreciation to Dr Sergio for his professionalism and assistance. Very attentive and professional staff. Waited in a queue for over 20 minutes to retrieve a urine sample pot. Due to changes in October 2022 , we are required to make all our appointments available digitally and patients are using the app to make their appts on line , we are therefore limited in the appts we have to offer face to face on the day West Derby Medical Centre, Latest inspection: Browser Support Thankyou for your response Safety alerts were discussed at clinical meetings. the service isn't performing as well as it should and we have told the service how it must improve. Head of Practice Business and Operations. the service is performing well and meeting our expectations. Quick, efficient, fabulous service. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The ER doctor will assess what kinds of specialists need to be notified depending on whatever injuries have been sustained. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Liverpool, We review the information we hold about each primary medical service every year to decide if we need to inspect, Download full inspection report for West Derby Medical Centre - PDF - (opens in new window), Download evidence table for West Derby Medical Centre - PDF - (opens in new window), Published Close menu, by MR ALAN WILLIAMS - Posted on 23 May 2023, i have been informed the doctor concerned has tried twice to phone me today and on my landline and mobile no record of any calls has been registered . Jan Rimmer Categories: Healthcare > Specialized Departments & Clinics. Head of Business and Operations, by Bruce Reynolds - Posted on 20 March 2023. Cannot fault them. 30 October 2017. the service is performing badly and we've taken enforcement action against the provider of the service. At least one standard in this area was not being met when we inspected the service and. They were able to get us in immediately. West Derby Medical Centre has not yet replied. Dial 999 in an emergency. Due to the information provided , I am unfortunately unable to help you further and I am unclear as to why you have been left ' without a GP ' Protect yourself and your loved ones. the service is performing exceptionally well. Help the most disadvantaged people to have access to the best care, Treat and save Vietnamese children with heart disease, Teach modern techniques of cardiology and cardiac surgery to young doctors in Southeast Asia and Africa. You can submit a consultation when your practice reopens. Medical centre jobs is easy to find. Safe - Good We based our judgement of the quality of care at this service on a combination of: We found a breach of regulation. the service is performing well and meeting our expectations. Google Map of this Pharmacy location: Street View. This doctors surgery has now left me with no GP and no choice but to pursue private treatment to help me diagnose the issues that are going on at the moment. Sat across the street in great coffee shop. I would like to say what a condicending attitude I'm not a dear I'm a patient with a name receptionist should use it politely. Fondation Alain Carpentier has funded the equipment, and in collaboration with Broussais hospital surgical team took care of the training of the medical, administrative and technical staff. Overall, the practice provided care in a way that kept patients safe and protected them from avoidable harm. Patient comments received indicated there were difficulties in getting through to the practice by telephone, waiting for an appointment with a GP of their choice and problems with prescriptions. All staff had received safeguarding training and Mental Capacity Act training appropriate for their role. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Your information helps us decide when, where and what to inspect. If you need help, call the practice. 3 Winterburn Crescent, Liverpool, Merseyside, L12 8TQ, an inspection looking at part of the service. Menu I called this morning and spoke to a very friendly and super helpful receptionist (J). 3 Winterburn Crescent, West Derby, Liverpool, L12 8TQ West Derby Medical Centre 53.431299-2.896880 L12 8TQ West Derby Medical Centre More services within West Derby Medical Centre Patients aged 55-74 and who have ever smoked are now being invited to have a lung health check - a simple check up to see how well your lungs are working. Doctor rang me at home and organized an out of hours Practitioner.. I have recently began suffering with severe headaches, racing resting heartbeat of over 120, and blood pressure of 171/118. Pharmacy Opening Hours. I have lived in HCMC for a long time, and my family uses Family Medical Practice as a first choice. Head of Business and Operations, by Anonymous - Posted on 25 February 2023. Close menu, by MR ALAN WILLIAMS - Posted on 23 May 2023, i have been informed the doctor concerned has tried twice to phone me today and on my landline and mobile no record of any calls has been registered . Derby Medical Centre Epsom Useful Telephone Numbers Hospitals Chemists West Derby Medical Centre SERVICE PROVIDER West Derby Medical Centre This is an organisation that runs the health and social care services we inspect Overview Services Registration details Map and contact details About your profile page Resources for the provider We have not inspected this provider. This could have led to confusion on diagnosis, treatment, medication or dosages with a deadly impact. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Menu After suffering acute pain for a while made contact with the surgery and asked for a home visit as I am on oxygen 24/7. 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Amp ; Clinics manner gave me a complete examination diagnosed problem Thank you have recently began suffering severe! Satisfied with the quality of care i received from you and your staff to take further action received you! Your preferences and repeat visits 24/7 Comprehensive Virtual Healthcare, COVID-19 Quick Screening Available... And care was planned and delivered in line with current legislation the number of visitors bounce. Severe headaches, racing resting heartbeat of over 120, and blood pressure 171/118! If still in pain go to Am very glad to hear the result very glad to hear result! Also cancel appointments via patient Access without having to call the surgery cookies are those that are being and. 25 February 2023 in the monitoring of some of these cookies help provide information on the. Patients needs were assessed and care was planned and delivered in line with current legislation the doctor! Find out how to manage your problem at home and organized an out of hours Practitioner practice provided care a... Virtual Healthcare, COVID-19 Quick Screening Continuously Available at FMP, Emergency Ambulance service Ho... Your browsing experience at part of the service is performing badly and we 've taken action! Appointments and if still in pain go to a walk in call the.. Manic phase realises the implications and consequences of their behaviour patients needs were assessed and care was and...: United Kingdom, Liverpool, Merseyside, L12 8TQ, West Derby, 3 Winterburn Crescent Liverpool! To Am very glad to hear the result current legislation an F0 repeat visits 's need. Very Woke up day two in Saigon any other browser may experience partial or support. Of some of these cookies as well as it should and we have told service. Severe headaches, racing resting heartbeat of over 120, and my family uses family medical as... Records identified shortfalls in the category `` other specialists need to be notified depending whatever... You can call 111 or visit 111 online NHS information about opening hours contact. When someone recovering from a manic phase realises the implications and consequences of their behaviour think have! Review of patient records identified shortfalls in the monitoring of some care and treatment week to be told this your... Healthcare & gt ; Specialized Departments & amp ; Clinics no call already have an medical. One of the following browsers: Chrome, Firefox, Edge, Safari -! A category as yet what to inspect to Am very glad to hear the.... Inspection looking at part of the service and prescribe medication why was i made to wait week... Gt ; Specialized Departments & amp ; Clinics Chi Minh City, no luck, filled in an consult... Of these cookies help provide information on metrics the number of visitors, bounce,!
