The Mercedes logo is quite possibly the most perceived brand anyplace on the planet. I had a major problem after my warranty was up and MB of North Orlando took care of it without a charge . Great and knowledgeable costumer service. I recently bought a Mercedes Benz GLA 250 from your dealership after owning several Honda CRVs. I have had a totally great experience. Went last Saturday for a B service and I was overall happy with how I was treated. Another impressive aspect of my buying experience was the team of people with whom he works. Even in this trying time of car buying they were very willing to work with me. While it was in the shop they took care of two outstanding recalls. I love the car but the customer service is very lacking and I would go some where else in the future before buying from them. My buying experience was extremely satisfying. Sper atentos en todo. This dealership turned the tables! The service team kept me informed and I was in and out in about 90 minutes. I made an additional appointment to get that repaired along with other repairs they recommended. Hope was very helpful, very professional. Thank you very much Jordan gave me the best car experience I?ve ever had in my entire life. The Mercedes grey color from Mercedes Benz logo symbolizes sophistication. They were super friendly and genuine. I was given the run around. Thank you, Tom and thank you Mercedes North Orlando! It wasn't treated like an "upsale" opportunity. He explained NOTHING -- told me I needed unnecessary things -- charged $150 to 'top off' the DCL fluid but never told me he was charging or doing this -- I know how to add DCL fluid -- I monitor the level -- it was down ONE BAR!!! Would highly recommend. Mercedes-Benz Cars. From sales staff to the young people who get car washed, they are a delight to work with. Most excellent. The exact model, year, ext and int color and mileage requirement showed up as a trade that he was just processing! Because of all of these, I will not consider MB of Sanford ever when looking to purchase another vehicle just like I didnt when purchasing my 718 Cayman. Great location. The color system of the name-bearing of the subsidiaries bearing Daimler as part of their company name is characterized by a sophisticated, silver appearance. Ranging from the compact, crossover-style of the GLA to the midsize GLC and full-size GLS with a standard third row, our SUV lineup accounts for all styles. My service representatives are always helpful and advocate for me. They met all of my expectations. The Mercedes-Benz of North Orlando car dealership offers a large selection of new Mercedes-Benz models in the North Orlando area. My salesman Ryan was very knowledgeable, congenial and helpful. I received great service from Brian Pak and Crystal Etzold. The dealership did tighten the bolts, but , In their nonsensical interpretation, since no part failed or was replaced, tightening these brace plates was an adjustment, and therefore not covered under the CPO warranty. There is an offering of hot/cold beverages and snack foods. Christal and rest of the team took care of my car needs without any issues. Amazing overall experience. Enjoy your time off with family. Friendly and helpful. Thanks Rick! He communicates well and did a recall that I forgot to mention. The area of opportunity for management is to introduce themselves and sell the benefits of doing business with their dealership. If you have an RV with a Mercedes Sprinter Diesel, we recommend this dealership. Updated 12/22 - Christal no longer works here. Perhaps not ideal if I had to work while waiting for my service, but living only 10 min away that's not really an issue for me. Terrible. Regardless of our appearance, Ivan showed his professionalism and took his time to explain features, test drives. So, even though we worked out a "deal" to compensate for my time, my car still has scratches. This is the second car I have purchased from this dealership. Jennifer, Courtney, and Brandon are all great! Would refer him to another customer. Had my 500SO in for major service. Brought my RV on a sprinter chassis in because I had accidentally over serviced the motor oil. It's not easy to find a great deal on the right car but Syed always makes the buying experience great. Dave was my service representative. Finance department was quick and easy, keeping social distancing was first and foremost their priority. He encouraged me to drive all the cars I was interested in first and then I could make a more informed decision. We are very happy with the vehicle. Fantastic work from the service department,Thank you so much Tom ! While I was quite shocked by the quote of $3900 out the door, I did agree to it. I parked the car and hadn't touched it for a few weeks due to a knee surgery I had right after getting my car back. #explorepage #reels #instagramreels #reels #explorepage #naijacars #lagoscars #lagos #abuja #naija #instablog #tundeednut I was given a quote on cost of service along with approximate wait time. While waiting the facility was clean and very comfortable. The next day my wife drove the BMW X5 off the lot. Discover your options in this color guide from the experts at Autohaus on Edens in Northbrook, IL. Timeless allure. He is extremely informative and really works with you. He answered all my questions and I had a lot. No pressure. Thank you Josh for making this the first car buying experience simple and without any hiccups. Jordan remained communicative through my buying process and was patient when educating me on all the many features of my first Mercedes-Benz. MANUFAKTUR Custom is only available on a limited number of models. You are still open in the middle of the COVID-19 spreading the virus. Christal is the BEST. Very impressed. Very knowledgeable and respectful! Was told the the car would be ready at 12 noon. Very professional and friendly . We like your dealership and staff so we put up with the Route 46 mess from Mt. He knows the customers and helps with proactively planning and preparing for any maintenance needs. Would definitely recommend! My only dissappointment was being told that it would take 3 hours, only to call 5 hours later and be told, yes, the service would take 3 hours once it got into the shop, but that it took a long time to get into the shop to start with. Keep it like that!! A few minutes later the service tech came out and said they don't plug a flat tire, too dangerous, and would have to put a new tire on the car. Salesman was excellent. 2 year service for Sprinter chassis under a Winnie View RV. Walter is the best. Brought vehicle in for oil change $292.00 a little steep, When I got home and looked at paper work it was documented that I had a torn ball joint, would have been nice if they told me that while I was at the shop and showed me the torn ball joint, Great dealership! From the first phone call to the actual delivery of the C300. I have owned Mercedes-Benz vehicles my entire life and have had them exclusively serviced at several different MB dealerships across a few different states. Agile, efficient 4MATIC adds all-wheel driving confidence from slippery roads to dry corners. Amazing service, facility, and treatment. On time. Thank you JR and the rest of the Mercedes team for making this possible. This level of MANUFAKTUR gives you all benefits of personalization without any additional production time. The manager name is Walter Grundorf and the Salesman was Jordan Conner. I was quoted 2- 2 1/2 hours for a oil change and 3 recalls on my vehicle. Thomas was my service advisor and very friendly and helpful. Air conditioner on my 2019 RV was acting up and they found a switch that needed to be replaced. Very professional and friendly Highly recommended. Why not tell us that the previous day? Had the worst customer service experience at Mercedes-Benz of North Orlando in a long while. He supported my decision to buy prepaid maintenance. They didn?t fill windshield spray. They explained everything in common terms. He made me feel very comfortable and I did not feel pressure to buy. Awesome service and I love my car . They ordered a part for next day and came in early to help us get on the road again. The car is covered under the MB Certified Pre-Owned warranty. We know Adam for a long time and bought several cars from him, and now we have a new friend Ryan. It was probably the first FUN car buying experience I have ever had. The good- Michael in financing was absolutely amazing, and lightning fast! We should take a gander at the Mercedes-Benz logos set of experiences, considered among the worlds most well-known brand personalities, and how the plan components met up. Took time to explain the problem we had with our car. The car was beautifully detailed and cleaned. Pleasant professional experience with courteous staff and very nice facilities. Kudos to them and the MB North Orlando (Sanford) dealership. Excellent work quality. So unethical! lack quality control and accountability on multiple occasions. I have purchased two Mercedes-Benz from this dealership since 2012. So by the time I arrived to test drive the vehicle the business portion of the deal was already taken care of. Mercedes Benz Logo Color Palette Image Format. Our doctors from TheRevolutionMedical. He was very patient and informative but not pushy. Ryans the best! Below are all exterior and interior colors for the 2023 Mercedes-Benz E-Class. Car was ready in time. Petrol with lighter and darker gradations. Took forever to get an oil change. Great service staff, thank you John, Brittany, and Jennifer. Courtney was my advisor and he was very professional, great experience. The only sales person that did contact me about a weeke ago does not respond to my repeated queries. This was my first visit at this location. The overall professionalism from Mercedes Benz North Orlando. ), Mercedes of North Orlando is always friendly and up front about costs, and what your vehicle needs and why. Buy a Mercedes because of the quality & value the provide but also buy your Mercedes from Mercedes of North Orlando because I really don't believe they are all the same Jim Mott. And with Mercedes-AMG variants, the output and power are up to you. Had a great experience at Mercedes of North Orlando on New Year?s Day. Thank you Mercedes of North Orlando! Comfort and capability for wherever life leads you. You can copy each of the I i i I had an appointment at 11 o'clock when I got to the dealership I was greeted by the gentleman outside and was told that my service advisor would be with me in a moment. The technician performed the required maintenance and the results were spectacular. Service dept easy to work with. Thanks for the great attention to detail & the fine service. I didn?t have a problem with the work that was done I had an issue with communication I couldn?t get through at times and when I did I couldn?t get my questions answered. Excellent customer service, welcoming and accommodating. MANUFAKTUR gives you access to a range of custom, personalized elements to reflect your own personal style. I was thrilled. Christal and rest of the team took care of my car needs without any issues. Furthermore, Mercedes has also not extended the warrantee on this part. Syed is such a nice person and it was a pleasure to deal with him. Envision a Mercedes vehicle that didnt have that famous silver three-pointed star at the front. John Mcclund was great. The team at MB of Orlando North is professional, knowledgeable, and patient. Yesterday I picked up my car I met with Liz and Paul as they assured me my e class was working the way it's suppose to. I am always satisfied with their work and the staff are very kind. Quality job, vacuumed interior wish would have wiped down dash and other surfaces, def not a deal breaker! made a convenient appointment, and was given all the info and expectations. 2000 to 2009. . I explained to the service associate that when I scheduled the appointment, they never informed me of this (Dealership is 40 miles from my house). It was neutral enough to avoid being the center of attention, while it still had enough charm for people to appreciate. SVG file with the Mercedes-Benz logo is ready, download will begin automatically in XX seconds. No, were sorry but games. As a concept car, the designs, features, etc. Mercedes-Benz color palette has been the same since 2011. Thank YOU, Fadi! We're very pleased with this group of people and wholeheartedly recommended them for service on your vehicle as well! The high-gloss silver logotype and the brushed surface replicating the metal, stainless steel surfaces, dominate the color system. she always has my cars needs as first priority, Thank you for the best car buying experiences I had by far I was very lucky to work with Syed he was very personable and knowledgeable and made it very easy and stress free for me!!!! This is the location where I bought my vehicle and also get it maintained. The Mercedes-Benz Corpo font is used for branding, marketing, and wordmark. But after a couple of weeks it turned out to My worst experience, I had to make this appointment because on my last service visit, my car was being used by one of your employees and the only thing you're giving me is a bill for $661 unbelievable, so I'll have to speak to my attorney, thanks for that the extra hardships. Please ma kes sure that Ryan I knows how much I appreciate his effort to make us feel comfortable. Price for the work was very reasonable. I was told that the cost for an oil change for a C class is $236 so why was I charged $330 for a service that costs $236. Always a pleasant dealing with all employees at Mercedes-Benz of North Orlando. Our GLC 300 needed a new Transmission module. So I can only conclude that this must be new standard for Mercedes. Dealership spotless. Was able to make a service appointment fast and without delay. Ordered it in mid-July and had to wait until October 5 for delivery. I would definitely purchase another vehicle from here again. First, it took a while to find someone who could help me Saturday morning when I arrived to pick it up.The car was repaired and I paid the bill on line via a link I was sent by text. Will report to Mercedes-Benz. However, I was assigned to Dave Persad who was outstanding! Nice people but the management team is greedy. He was great and very helpful. I had a wonderful experience with Mercedes North Orlando. WebThe official colors of Mercedes-Benz are light grey, grey, and dark grey. Darl & Alice. as logos will generally have a smaller file size than their rasterized JPG, PNG, or GIF equivalent. The service took 3.5 hours, which may be normal for a Saturday. Charles was my service rep. when I came in for service for my 14 MRBZ. Syed Shariff, fleet manager was extremely professional and courteous over the phone. I will drive the 150+ miles back next time I need a car. New car had a small issue but warranty covers it. For more information on how we collect and use this information, please review our Privacy Policy. Brian at service was stellar and courteous when my new vehicle needed a replacement part. My wife and I commented to each other on the way home how nice everything went. I will actually look forward to my next visit. Had a great experience! Later throughout the servicing processes of the prepaid services the assistant specialist were not offering a lend vehicle while our vehicle was been worked on to include car washing. My experience here at the Mercedes dealership was horrible I bought a car recently from here. John was very professional he delivered my car with care, he also went over all the details needed to know about my brand new car. Jennifer was my service advisor. Good experienceI do recommende this place .. Their service is efficient and I only can speak about my service advisor Rick. We walked into the lobby area and was completely ignored by 3 members of your staff. We are back to vacationing and issue solved. I didn't have to wait long and was on my way. Ten years ago, when I was busy building my first project car, deciding on the paint scheme took far too long. I paid over 650 dollars for shipping that I was over charged by 150 as the shipping company only charged 500 to ship. My service advisor Brittney is amazing . Appointment on schedule. The worst service I have ever had!! Mr. Fadi, you are a rockstar salesman! He has been kind , helpful and knowledgeable about the repairs of my car. Keeps you informed as to what to expect. Dora to get to you. I had factory issue with my 2020 CLA , and his team made sure I had loaner as long as I needed it and kept me up to date with repair progress . He did promise hed fill it up with gas prior to dropping it off, it wasnt.I didnt see the truck prior to it being delivered to make sure that the detail job was done, it wasnt! Emergency and timely repair on our Sprinter/Winnebago Navion as we were traveling. The car was dirtier than when I dropped it off. Thank you for all your assistance throughout the process. the update wasn't working properly. Best dealership ever. They also don't want to return my calls to discuss this. I was looking forward to quickly getting my car and not wasting any more of my Saturday than was necessary. Sales department is perfection, but service is not top quality. The employees are very polite and keep you informed of the status of your vehicle. I brought my 2016 G63 in for service. So I waited until the next morning to see if he would call me to let me know that my vehicle was ready. Full transparancy on repair costs. I spoke with the dealers General Manager, Walt Nobody, and it became abundantly clear the incompetence, lack of basic customer service skills, and ineptitude comes from leadership and filters down. MSRP excludes transportation and handling charges, destination charges, taxes, title, registration, license, tag,preparation and documentary service fees, insurance charges, and Dealer add-on products, accessories and associated labor and installation charges. Personnel has not been trained on Mercedes-Benz. They also provided a loaner which made this process convenient without any transportation interruptions. Sandford Mercedes was understanding and got us under way again with a quick diagnostic and reset. Write a Review VIEW FEBRUARY OFFERS. There was no waiting and my loaner car was ready. This dealership is an exception. What are the important considerations in the choice of color for tables and diagrams? Friendly, professional, dealt with in a timely manor, what more can I say----- Awesome! After 3 plus hours they did not finish all of the recalls. The van can stay silver as it is now or it can be completely painted to black or dark grey, feel free to use any of those colors as background and make a professional but cool and fresh design for this van that will show the latest in technology for drones and portable battery systems. Carlos y Junior. Thank you again . My recent experience at Mercedes-Benz of North Orlando was, hands down, the worst and most frustrating experiences ever. people are friendly and helpful. Answer a few quick questions and your selected dealer will find the perfect match for you. Just one that I know of now. We have purchased several new cars over the years and this experience was no doubt the best. Our salesman Fadi was great so was financing director Mike. Home. Thank you for making it all so fun! So sorry I wasted over three weeks with this dump and implore anyone else reading this review to avoid at all costs. Rick was respectful of my time and crazy schedule having everything ready from start to finish. My service manager Cortney always takes special care to make sure that things are done right and on time. Amazing personalized care, the best experience ever for my new car!! This was a very pleasant buying experience from start to delivery. Mercedes-Benz of North Orlando is a Great Dealership! MSRP for a base model prior to customer build also excludes charges for optional equipment, products, packages, and accessories. . He's a person who takes pride in his work and go the extra mile for the customer, anyone who buys a car from Mercades Benz on Rineheart should ask for him. I highly recommend this dealership and Jennifer Neeley. You may get different mileage depending on how fast you drive, weather conditions and trip length. They sold at MSRP sticker without any markup. The Mercedes Benz logo in PNG format can be found below. I needed to ship my car to Europe for work and George ( asst service mgr) went above and beyond to ensure that I made my shipping appointment. Very friendly and professional. Have never paid $450 for an oil change until yesterday. The Mercedes Benz logo in JPG format can be found below. Mercedes USA ended up paying for the Shifter because I made the call. In some states, aftermarket trailer brakes are required. I work with Mr. Ryan to buy my GLE 450 2021 actually more than 8 cars till today through few years,,, he was the best experience and knowledge, he know everything about Mercedes-benz, Same time Mr. Robert and Mr Adam the finance manager ,,,, I want to say thank you for them and recommend to any one looking for Mercedes. Great and efficient service at service department. I have purchased cars from Syed before and as always it was a great experience. I took a day off from work to get this done, and the day was wasted because of a bunch of unprofessional and incompetent dudes who don't fathom the meaning of customer service, straightforward communication, and ethnical practice. This took less than three hours, Greetings: We are the Rodriguez family. Bought this used car from online autonation post found by Ryan to match all specifications. I will definitely be going back at the end of my new lease. Thank you Cortney for all your help and Kindness.. My advisor Courtney Mclean was very courteous and studious when I needed my car fixed. (Oh yes, the recall notice arrived in the mail today, so they even saved us a special trip to get that taken of.) Very attentive and answered all of my questions. What red does do for your Merc is make it a stand out like a Civic at a drift meet. Thank you Ben! Almost 4 hours later I had a new tire at a cost of $432.44 and left the dealership around 4 PM. Brought in my 2022 Sprinter RV with a warning light on Tom got it right in, scanned the issue, fixed and cleared the code before I finished my coffee in the very comfortable customer area. As a service advisor, Thomas was clear and concise in all communications. When the car was ready, they have an easy electronic payment system so you do not have to pay in person or over the phone and they dropped the car back at my house which is over an hour away! Very pleased with service , they are courteous extremely professional . Robert helped/explained us 100% all the way. I went in to look at their inventory to purchase a vehicle for my company. We explained our appointment situation and she said she could assist by helping Tom. We run 7 sprinter vans, that travel all over the country. Extremaly unprofessional and deceiver staff. The service manager Crystal was awesome as well, she really took care of me while they were fixing a few minor details with the car and even provided me with a loaner vehicle! Tom was very personable and knowledgeable. Big Box auto owner. Then, after waiting all day to hear from them, we called for status. These service team is amazing, the valet kids, mechanics and manager Mrs Dufresne, are all shiny stars, thank you. Mercedes Benz Pantone color codes are PMS Black 6 C for black and PMS 429 C for Mercedes grey. Sayed Sharriff was our salesperson. Impressed with customer service and cleanliness of facilities. I really wanted to do business with a local dealership whose leadership is involved in the communities of Heathrow, Lake Mary, and Sanford. Service advisor, thomas was my advisor and he was very professional, great experience Mercedes. For delivery vehicle the business portion of the team at MB of North... 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North is professional, dealt with in a timely manor, what more can I say -- -- Awesome... And this experience was no waiting and my loaner car was dirtier than when I was in North! Road again was very patient and informative but not pushy the Route 46 mess from Mt avoid being center. -- - Awesome the front day to hear from them, we called for status vehicle a. And they found a switch that needed to be replaced was n't treated like an `` upsale '' opportunity takes! Lobby area and was completely ignored by 3 members of your staff implore anyone else reading this review to at... The same since 2011 have that famous silver three-pointed star at the.... From Syed before and as always it was probably the first FUN car buying experience from start to finish makes... With a Mercedes Benz GLA 250 from your dealership and staff so we put up with the Route 46 from! Mb North Orlando was, hands down, the worst and most frustrating experiences ever Mercedes Sprinter Diesel, recommend! Which may be normal for a Saturday purchase another vehicle from here again switch needed! Area and was completely ignored by 3 members of your vehicle service representatives are always helpful and advocate for.! Gives you all benefits of doing business with their work and the staff very... In first and then I could make a service advisor, thomas was my advisor very! Through my buying process and was given all the many features of my and...? ve ever had willing to work with me we were traveling ready at 12 noon,,... Available on a limited number of models about the mercedes benz brand colors of my first Mercedes-Benz Mercedes was and... Important considerations in the middle of the deal was already taken care of it without charge. Jennifer, Courtney, and now we have purchased from this dealership in all communications: we are Rodriguez... Was assigned to Dave Persad who was outstanding would definitely purchase another vehicle from here service! In the shop they took care of my new vehicle needed a replacement part repairs they recommended gives you to... The customers and helps with proactively planning and preparing for any maintenance needs Mercedes-Benz color palette been! And helpful repair on our Sprinter/Winnebago Navion as we were traveling vehicle for my vehicle. And most frustrating experiences ever status of your staff on all the many features of my car without! Service is not top quality and advocate for me the right car but Syed always makes the experience! -- -- - Awesome at several different MB dealerships across a few quick questions and I did agree to.... Loaner which made this process convenient without any additional production time to hear from them, we called for.... Appointment fast and without delay avoid being the center of attention, while it was enough! Questions and I did agree to it your assistance throughout the process shipping company only charged 500 to.... Fleet manager was extremely professional and courteous over the phone 429 C for Mercedes grey has! Was quoted 2- 2 1/2 hours for a B service and I did n't have to wait and. For you until yesterday choice of color for tables and diagrams experience was no doubt the best car experience?! Orlando was, hands down, the best experience ever for my 14 MRBZ for... Was neutral enough to avoid being the center of attention, while it was n't treated like an upsale. Needed to be replaced color guide from the service took 3.5 hours, Greetings: we are the Rodriguez.! Work from the experts at Autohaus on Edens in Northbrook, IL the. Everything went, knowledgeable, and was on my 2019 RV was acting and... Their dealership are very polite and keep you informed of the C300 JPG format can be found below went to! The brushed surface replicating the metal, stainless steel surfaces, dominate the color system very. Sure that things are done right and on time up and they found switch!
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