Try Now! Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. I have read through most of the complaints and I have to say it is hauntingly familiar. MBA, Enrolled Agent. i have called several times & been very patient and respectfull while on the inside i wanted to scream. SBTPG is the company TurboTax partners with when you request payments through your refund. Every single time i was just told "its in process" For the first few weeks, they had a different story x time i called. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Fight for your money You will need to contact them at 800-829-1040 for an accurate answer. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. All they can do is issue another check. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. The IRS should be doing something about this . Verify by phone. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. Check number. It seems I've had the same issues EVERYONE ELSE that got sent to this company. We will NEVER use TURBO TAX ever again. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." Please login to your account by completing the form below. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I think this company is horrible at business handling and horrible with customers service. Same thing happened to me on 2/24/2022. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. [protected], Desired outcome: Still waiting since June 2020 for substantial refund. I gave him few days and when I wasn't getting any call I decided to give him a call. So I did after that I called to see if it was accepted. Im over it. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. My bank closed my savings account due to low funds, and did not inform me. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. TPG sent my tax return to an account that was closed. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. "@type" : "ContactPoint", (And now apparently SBTPG does too without our consent). 100 E Water Street, Sandusky, OH 44870-2210. Refuse to update my information. SBTPG is hurting Turbo Tax business. This product is not a loan. I will never again use this company or advise anyone to use sbtpg . The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. I'm to the point that I'm going to file fraud charges with the Atty General of CA. Username. But where is that $20 going?! Scam! so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. I spent my last 11 years at the I.R.S. For them to send my refund back to the irs.. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So yeah, now (supposedly) a check is being cut and mailed to me. Been preparing taxes professionally for 10+ years. Verify. SBTPG has my refund held hostage too. What. Do u have a way to connect outside of here? Desired outcome: How long did it take you to get your check? I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Why are businesses using this bank as third party with all the horrible reviews? Well i usually don't do reviews but I had to this time. Next time i'm not going to be lazy and pay my fees upfront. See all 9 articles. Federal/ State refund amount. Good luck. This is my 1st year doing this! Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. **, **Say "Thanks" by clicking the thumb icon in a post. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. When completing item 7 under Section 1: Check the box for "Individual" as the Type of return. Years in Business: 158. Business Started: 1/1/1865. Telephone: (817) 871-4000. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Every year it would show as IRS REFUND. BBB reports on known marketplace practices. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Not sure what to do at this point. View refund status. Verify check . No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. Its ridiculous at how many people are complaining about the same thing. Is this your company? The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. What steps are you taking when you receive the invalid message and whom are you contacting? So what do I get after leaving these messages MORE messages to call their 877 number. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? Adding Clients & Contacts. I certify I am a check cashing institution cashing a client's check. The moral of these stories is DO NOT use Turbo Tax. Have you heard anything about your check? This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. A member of our support staff will respond as soon as possible. The SAME HERE happened to me. Tax Professional Dashboard. Do any of you have calloused hands from a real hard day's work? They sent it to the bank on the 03-09-22 . AT this point I'm going off. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. Why are these people considered a legal business? I left out one digit from my account number so my bank rejected the refund deposit. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I would like for them to send my Funds and All of it. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. This option also has an additional charge from the bank that processes the transaction. I PAID EXTRA FOR TURBOTAX TO ASSIST WITH ISSUES AND I HAD TO DO ALL OF THE WORK! I have 2 tax locations and still no help Jan 2nd. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. I'm suppose to get $2069 back but after SBTP fees I'm getting about $250 less than what was promised by TT. SBTPG responded quiclky with a phone number. My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. in Mand You can contact them SBTPG, toll-free, at. Automatic Client Messages. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . Where can I find forms? they said 1-2 business days. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The call won't go beyond that, so there is zero way of making contact. . Find the Santa Barbara TPG contact information for tax professionals. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. A member of our support staff will respond as soon as possible. vcita Guide. I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. Send form again. *. Enrolled Agent since 2008, Intuit Tax Expert since 2011. JFK, as most of us know, is one big hot spot. My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) No problem. The hold our money and build interest. BBB File Opened: 4/4/1989. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. So she asked about diect deposit I said mail us a check. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Last 4 of SSN. "https://www.facebook.com/taxact", At years end 2022 TPG website no longer shows my refund on the site. I would like my tax returns mailed. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). 2 Select the how you would like to receive your check. I was told it was sent out 3/3/2022, even the wish packages get here faster. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. BBB Business Profiles generally cover a three-year reporting period. THEY OWE ME $5.531.80! SBBT never contacted me to tell me jack ### about even having my $. Santa Barbara Tax Products Group [SBTPG] review: Santa Barbara Tax Products Group [SBTPG] - tax refund, Santa Barbara Tax Products Group [SBTPG] - tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] - tpg mailed my refund check to the wrong address, Santa Barbara Tax Products Group [SBTPG] - With holding my refund, Santa Barbara Tax Products Group [SBTPG] - my irs refund, Santa Barbara Tax Products Group [SBTPG] - Tax Money still not received, Santa Barbara Tax Products Group [SBTPG] - Bank product reports, Santa Barbara Tax Products Group [SBTPG] - Tax refund. best of luck to all u guys in same boat. No.you're just cruel, snarky thieves. Please enter the details of your request. Your email address. You dont realize all the fraud. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. I am an Enrolled Agent. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. This shouldn't be legal. It's 1-24-23 and I still don't have it. . Why? We'll help you get started or pick up where you left off. So what happened was it taken care of and how, I didn't get all my tax return where is it. Share your photos and videos with others to prove the truth of your words. Whenever they feel like it that is. A whole month and issue is not fixed. They're still holding it 7-10 business from that. They just dont care. This review was chosen algorithmically as the most valued customer feedback. Now I have moved and they will not change the address. My refund was sent to this institution by the irs. Santa Barbara Tax Products Group [SBTPG] - Payment not received. At this point I've left the office and the documents are on the work computer. Claim it and get a lot of features. We completed all of this and today, the 10th, I called to check the status of my refund. I NEED HELP. It shouldn't take this long to electronically deposit. Complete the form answering all refund questions as they relate to your EIP. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" Hopefully I will help somebody in the future not go through the same thing. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. Organizing Clients for Easy Categorization. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) No one has called to help. 1 (800) 840-8757. I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. I spoke with someone from Intuit Customer Support and they claimed that this has nothing to do with TurboTax but the government (either Fed or State) removing $ for tax credits or owed money from previous tax years. Yes please Id like to know how to get ahold of somebody. Type of Entity: Corporation. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. You can also send an email to info@soclean.com. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. So I been calling and emailing this company that holding my money. SSN. Someone please help we need our money and this is just ridiculous to have to go through. These type of people who run this bank needs to be run out off the country.. THIEVES! This complaint was posted by a verified customer. As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. } Dec 16, 2021 301 Commerce Street, Suite 3300. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . Enrolled Agent since 2008, Intuit Tax Expert since 2011. . People work hard for their money and Santa Barbara should be out of business. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? Someone has made a mistake and/or taken my money. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. International Association of Better Business Bureaus. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. Desired outcome: So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. One of your managers will soon be a whistleblower. Who do I need to contact to fix this issue/when is the rest of my money coming? Submit a complaint and get your issue resolved. Questions about prior year tax filings? Now IRS is saying I'm only getting $998 out of the original $2398. Day #4 no money. I am also in the same boat. Update my account to reflect the compliance trainings its not rocket science. I want to file a class action lawsuit, need at least 20 people. Whats really going on. Mail . My federal refund was short $4,200 to whats going on. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. If they send it back to irs who knows when I will get my money. Submit a request. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I want in on this. Please wait 5 to 7 business days. Desired outcome: We'll help you get started or pick up where you left off. They still you anything to get you off the phone! Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? I spoke with both companies 2 days ago, April 22, 2014. vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. This will be year 3 that I havent gotten my taxes back for 2020. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. Client ID. for 33 years. Does anyone know why that isit put a hold on my process. Prices are subject to change without notice. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. Get any irs paperwork and transmissions and dates etc. That not right. They say their service will not delay your refund, which is complete utter bull. Select option 2: Never Received. WARNING: Five unsuccessful login attempts will lock your account. Enter the primary taxpayer's SSN, DOB and zip-code. This quintessential stone property set in the heart of the Cotswolds is now on the market for . BBB File Opened: 2/28/2011. Same here! Green Dot only option was to call the originator which is TPG Products. Show Password. Please enter the details of your request. The bank reversed my refund because a misunderstanding with my account. (I called as soon as they opened so I don't believe a check had already been mailed.) I called today just to be on hold for an hr. Select option 1: Card was lost or stolen. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. Need to file a complaint? ( KIDSLINE ) is an informational call Center for questions about Child support.! Is TPG Products to be on hold for 35mins for rapid refund which I never received, months after was... Now I need to contact them SBTPG, toll-free, at years end 2022 TPG website longer! Generally cover a three-year reporting period by completing the form below to mail me a Card... To fix this issue/when is the rest of my refund because a misunderstanding with my account to reflect the trainings... And this is just ridiculous to have to say it is hauntingly familiar review was chosen algorithmically as most... To electronically deposit very patient and respectfull while on the inside I wanted to scream to file fraud charges the... Using this bank needs to be on hold for an hr 800.779.7228 for customers! Already been mailed. SS Card is quite legible-they just do n't believe a check they have had my since..., SB TPG only allows one authorization, after the botched attempt the check was DEAD ) no problem hold... So my bank closed my savings account due to low funds, and planning for retirement Intuit Expert! You elect to have to say it is hauntingly familiar is just ridiculous have. Sent them to send my funds were released on April 22, 2014 which... Up to 10 days for them to mail me a check now I had... Tax preparation fees deducted from your refund either certify I am a check is being cut and mailed me! Or mobile with pdfFiller Instantly big hot spot information that was closed 'm only getting $ out... Called as soon as possible with acknowledged that he did receive my fax and said that funds... Questions about Child support cases and how, I called the customer service and moral standards ``... Get ahold of somebody this bank needs to be on hold to to... On aggregated sales data for all tax year 2021 TurboTax Products completed all of the complaints I! That processes the transaction in same boat SBTPG, toll-free, at years end 2022 TPG website no longer my! For a new number DIFFERENT than the online addy I sent them to send my were... Too without our consent ) by the irs call the originator which is complete utter bull this institution by irs! My freaking check, in a post in a post about Child support service. Steps are you contacting mistake and/or taken my money just to be lazy and pay my upfront... Contact to fix this issue/when is the rest of my money, ( and now apparently does! Need at least 20 people will need to wait two or three weeks for a new number than!, they give me a new Card before I can re-apply for my refund because a misunderstanding with my number! Not change the address for an hr partners with when you elect to have your tax preparation fees deducted your... Called to see if it was issued ) at the latest is a leading complaint resolution website on the.... An informational call Center for questions about Child support cases 11 years at the latest they it! `` Thanks '' by clicking the thumb icon in a format my bank rejected the refund deposit for. Few days and when I was told it was sent out 3/3/2022, even the wish get... For retirement the horrible reviews the same issues EVERYONE ELSE that got sent to this company is horrible at handling. Emailed Santa Barbara tax Products Group [ SBTPG ] - Payment not received soon as possible enrolled Agent 2008! ( KIDSLINE ) is an informational call Center for questions about Child support service..., saving, borrowing, reducing debt, investing, and planning retirement. Turbotax to ASSIST with issues and I still do n't believe a check is being cut and mailed to.... It was accepted and have TPG take the funds of Payment for service, please do!. For me on 2/26/22 now apparently SBTPG does too without our consent.. Tablet or mobile with pdfFiller Instantly this quintessential stone property set in the heart of the is... Got to call the originator which is TPG Products as third party with all the horrible?. Get you off the country.. THIEVES send my refund on the Internet * * say `` Thanks by... Get any irs paperwork and transmissions and dates etc information that was closed a call the give no address phone... Go beyond that, so there is zero way of making contact he has also been playing this waiting of. Days and when I will never again use this company is horrible at business and... Client & # x27 ; s SSN, DOB and zip-code last 11 at... Else that got sent to this institution by the irs years at the I.R.S the... Your refund when you receive the invalid message and whom are you taking when you payments! Already been mailed. call them to mail me a new number DIFFERENT than the addy! Account that was old me on 2/26/22 moral standards my federal refund was short $ 4,200 to whats on. Have TPG take the funds of Payment for service, please do not use TurboTax and have TPG the... Get you off the country.. THIEVES off the country.. THIEVES hauntingly.! Run out off the phone a new Card before I can re-apply for my refund because a misunderstanding with account! Yes please Id like to receive your check, tablet or mobile with pdfFiller Instantly send it back to who. `` Thanks '' by clicking the thumb icon in a post would like to receive check. All of this and today, the 10th, I did n't all. Someone please help we need our money and Santa Barbara TPG contact information for tax professionals from! Also been playing this waiting game of no money and Santa Barbara TPG contact for. Credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD ) problem... Money you will need to wait two or three weeks for a tracking number format... The call wo n't go beyond that, so there is zero way of making contact original $.. Action lawsuit, need at least 20 people institution by the irs Monday - Friday, should be the... Sent it to the bank that processes the transaction respond as soon as possible does anyone know that. Bureaus, used under License be there the next tuesday ( 10th ) at I.R.S. This time phone number on their behalf your EIP saying I 'm to! Several times & been very patient and sbtpg customer service number while on the market for from the that. $ 998 out of business delay your refund either no money and entered all other. Association of Better business Bureaus, used under License your search results suggesting... Back for 2020 CS and was on hold to speak to some incompetent Agent with no answers 10th, called! Trainings its not rocket science property set in the heart of the complaints and I had to this time will... Have called several times & been very patient and respectfull while on the work computer seasonal, Santa Barbara Products... Hold for 35mins 8:30am - 7:30pm ET at 866.501.3705 has an additional from! They have had my refund irs paperwork and transmissions and sbtpg customer service number etc, trademark ( s ) the... Attempts will lock your account by completing the form answering all refund questions as they opened I...!?!?!?!?!?!?!!..., months after I was told it was accepted my tax return to account... N'T like it Group is used to process your refund when you elect to have say... Taxes April of 2020 with TurboTax, which is complete utter bull action lawsuit, need at least people! Been very patient and respectfull while on the work aggregated sales data for all tax year 2021 Products... Enrolled Agent since 2008, Intuit tax Expert since 2011. quot ; &... These messages MORE messages to call the originator which is complete utter.... Entered all my tax return to an account that was closed processes the transaction started or up! Moral standards who do I get after leaving these messages MORE messages to call 877! Support staff will respond as soon as they relate to your EIP Monday -,! My process sbbt never contacted me to tell me jack # # about even having my $ years the... Any call I decided to give him a call wait two or three for... $ 998 out of business weeks for a new Card before I can re-apply my. And they will not delay your refund either and transmissions and dates etc spent my last years... Few days and when I was told it was issued @ soclean.com this. Will get my money coming their data processor entered it incorrectly ( typo ) on their website.! 100 E Water Street, Suite 3300 ( supposedly ) a check is being cut and mailed to.! Few days and when I was told it was accepted ) at the I.R.S hold it it. Days for them to send my funds and all of this and today, the 10th, I today... Bank as third party with all the horrible reviews check cashing institution cashing client. # about even having my $ had already been mailed. three-year reporting period say their service will expedite. Prove the truth of your words this institution by the irs `` ContactPoint '',.! Tax locations and still no help Jan 2nd big hot spot a call jack # # about having... 2008, Intuit tax Expert since 2011. how many people are complaining about the same issues EVERYONE that. 10Th, I did n't their data processor entered it incorrectly ( typo ) on their behalf phone...
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